Management Training in Oslo

This live, instructor-led training, available online or onsite, is tailored for beginner to intermediate participants who want to master the foundational principles of ICF coaching. The course covers core competencies and ethical guidelines while offering practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

Planning and Risk Assessment involves a systematic method for identifying, evaluating, and minimizing potential risks within projects and operational workflows.

This instructor-led training, available online or in person, is designed for professionals at beginner to intermediate levels who aim to enhance their planning capabilities and risk management skills in project or operational settings.

Upon completing this training, participants will be equipped to:

• Grasp the fundamental concepts and procedures of effective planning.
• Recognize and evaluate potential risks across diverse situations.
• Create and execute strategies to mitigate risks.
• Incorporate risk assessment into the broader project lifecycle.

Course Format

• Interactive lectures and discussions.
• Collaborative exercises and scenario-based practice.
• Practical application through case studies.

Customization Options

• For inquiries regarding customized training for this course, please contact us to make arrangements.

This instructor-led, live training in Oslo (online or onsite) is designed for intermediate-level finance and accounting professionals who wish to effectively manage, value, and audit fixed assets in compliance with accounting standards and regulations.

By the end of this training, participants will be able to:

• Comprehend the lifecycle and classification of fixed assets.
• Apply both local and international accounting standards to asset valuation and depreciation.
• Manage fixed assets utilizing appropriate controls, tools, and procedures.
• Ensure compliance with legal and tax frameworks pertinent to asset management and reporting.

This instructor-led, live training in Oslo (online or onsite) is tailored for intermediate to advanced finance and asset management professionals seeking to optimize asset tracking, control, and compliance with International Financial Reporting Standards (IFRS).

Upon completion of this training, participants will be equipped to:

• Classify and configure fixed assets in accordance with IFRS regulations.
• Oversee asset creation, acquisition, and capitalization processes.
• Establish control measures for effective asset tracking and monitoring.
• Apply suitable depreciation and amortization techniques.
• Efficiently manage asset movements, transfers, and disposals.
• Ensure compliance with financial reporting and audit requirements.

This instructor-led, live training (online or onsite) is aimed at intermediate-level safety professionals and operational managers who wish to enhance their ability to investigate incidents, identify systemic weaknesses, and design effective corrective and preventive actions.

This instructor-led, live training in Oslo (online or onsite) is aimed at intermediate-level quality managers and healthcare administrators who wish to learn the key concepts, tools, and techniques essential for quality auditing in healthcare, pass the certification exams, and apply quality management principles in their organizations.

By the end of this training, participants will be able to:

• Understand the principles and practices of quality auditing in healthcare.
• Develop and implement effective quality management systems.
• Conduct comprehensive audits and analyze audit data.
• Prepare for and pass the CMQ/OE and ASQ certification exams.
• Apply ethical principles and regulatory requirements in quality auditing.

Kaizen represents a methodology focused on ongoing, incremental enhancements that boost productivity, quality, and workplace culture.

This instructor-led live training, available online or onsite, targets intermediate professionals aiming to integrate Kaizen principles, tools, and behaviors into their teams and daily routines.

Upon completing this course, participants will be able to:

• Describe the fundamental principles and mindset driving Kaizen.
• Distinguish between continuous improvement and reactive problem-solving.
• Utilize essential Kaizen tools, including the 5 Whys, Ishikawa diagrams, and the PDCA cycle.
• Foster engagement, communication, and recognition to cultivate a culture of improvement.

Course Format

• Guided explanations and facilitated discussions.
• Team-based exercises and practical application of tools.
• Brief, practical demonstrations using real-world examples.

Customization Options

• The course can be tailored to address specific operational challenges or team goals upon request.

The Leadership for Directors and Board Members program is designed to enhance the governance and leadership competencies of board-level professionals.

Delivered through instructor-led live training (available either online or onsite), this course targets directors, senior executives, and board members seeking to refine their leadership, governance, and strategic decision-making capabilities.

Upon completion of this training, participants will be equipped to:

• Comprehend the legal, ethical, and strategic duties inherent to the role of directors and board members.
• Implement robust governance principles to elevate organizational performance.
• Drive effective communication and collaboration within the boardroom.
• Navigate crises and manage risks at the executive level.

Course Delivery Format

• Interactive lectures combined with facilitated discussions.
• Engagement through case studies and role-playing exercises.
• Collaborative group activities and scenario-based analysis.

Customization Options

• For organizations requiring tailored training for this course, please contact us to arrange a bespoke session.

Leadership involves guiding individuals and teams toward achieving organizational objectives while cultivating trust, collaboration, and resilience. Skilled leaders successfully balance decision-making, people management, and communication with a focus on personal well-being.

This instructor-led live training, available either online or onsite, is designed for beginner to intermediate-level leaders, managers, and professionals looking to enhance their leadership skills and apply them effectively within their organizations.

Upon completion of this training, participants will be able to:

• Develop leadership practices rooted in trust and autonomy.
• Grasp the fundamentals of people management and the labor framework.
• Implement strategic decision-making in complex situations.
• Promote collaboration through a leadership lens.
• Utilize assertive communication during challenging discussions.
• Apply self-management techniques and support their own well-being as leaders.

Course Format

• Interactive lectures and discussions.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• To request a customized version of this training, please contact us to arrange your options.

This instructor-led, live training in Oslo (online or in-person) is designed for intermediate-level internal auditors seeking to enhance their audit effectiveness by applying structured RCA techniques.

Upon completing this training, participants will be capable of:

• Comprehending RCA methodologies and their significance within internal auditing.
• Identifying and analyzing the root causes associated with audit findings.
• Utilizing RCA tools including the 5 Whys, Fishbone Diagram, and Failure Mode and Effects Analysis (FMEA).
• Creating corrective and preventive action plans grounded in RCA insights.
• Incorporating RCA into the internal audit workflow to strengthen risk management.

The Business Impact Analysis (BIA) employs a structured methodology to identify and evaluate the criticality of organizational processes during disruptions.

This consulting engagement is designed for operational and administrative leaders who aim to map, analyze, and document business processes to enhance continuity and resilience.

Upon completion of this engagement, the organization will be equipped to:

• Identify critical processes within Finance, Supply Chain, and Quality domains.
• Evaluate operational, financial, legal, and reputational consequences of disruptions.
• Establish recovery priorities (RTO and RPO) for critical processes.
• Create a process criticality matrix and formulate recommendations for continuity planning.

Engagement Format

• Kick-off and scoping sessions.
• Workshops conducted with process owners.
• Analysis of real cases and data collection.
• Group sessions to develop causal and impact diagrams.
• Drafting and presentation of the BIA report.

Evaluation

• Active involvement in workshops and data collection (20%).
• Contribution to impact analysis and scenario discussions (40%).
• Validation and feedback on the draft BIA report (40%).

Customization Options

• To request adjustments to the scope of this engagement, please contact us to arrange.

Kaizen represents a systematic approach to ongoing improvement, emphasizing small, incremental changes that eliminate waste, enhance quality, and boost efficiency.

This instructor-led training, available both online and onsite, targets beginner to intermediate professionals who aim to implement Kaizen principles across various departments to strengthen process discipline, improve communication, reduce waste, and increase staff engagement.

Upon completion, participants will be able to:

• Grasp the core principles of Kaizen and its connection with Lean methodology.
• Utilize tools such as 5S, root cause analysis, and visual management to mitigate inefficiencies.
• Cultivate a culture centered on structured problem-solving and team-driven improvements.
• Execute Kaizen initiatives within key operational and support functions.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical applications.
• Hands-on implementation in a live-lab or workshop setting.

Customization Options

• For customized training arrangements, please contact us.

This instructor-led, live training in Oslo (online or onsite) is aimed at intermediate-level to advanced-level board members and directors who wish to enhance their leadership, governance, and decision-making skills.

By the end of this training, participants will be able to:

• Understand the key responsibilities and legal duties of a director.
• Develop effective governance structures and boardroom dynamics.
• Enhance strategic decision-making and risk management capabilities.
• Improve communication, leadership, and ethical decision-making at the board level.

This instructor-led, live training in Oslo (online or on-site) is aimed at organizational leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the impact of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in Oslo (online or onsite) is designed for intermediate-level professionals who wish to develop a systematic approach to identifying, analyzing, and resolving problems using RCA methodologies.

Upon completion of this training, participants will be able to:

• Grasp essential RCA concepts and continuous improvement cycles.
• Utilize various RCA tools to pinpoint the root causes of problems.
• Formulate and execute effective problem-solving strategies.
• Incorporate RCA into organizational initiatives for improvement and prevention.

This instructor-led, live training in Oslo (online or on-site) is tailored for beginner-level quality control professionals aiming to learn the fundamentals of Statistical Process Control (SPC) and apply them in real-world scenarios.

By the conclusion of this training, participants will be able to:

• Understand the fundamentals of Statistical Process Control (SPC).
• Use basic SPC tools such as control charts, histograms, Pareto charts, and scatter diagrams to monitor process performance.
• Create and interpret various types of control charts for variable and attribute data to detect and analyze process variations.
• Calculate and interpret process capability indices.

This instructor-led, live training in Oslo (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to find, attract, and engage with international candidates.

By the end of this training, participants will be able to:

• Understand Cultural Differences
• Understand Legal & Regulatory Aspects
• Apply Global Employer Branding
• Have Access to Global Talent & Recruitment Channels

This instructor-led, live training in Oslo (online or on-site) is aimed at beginner-level, intermediate-level, or advanced-level professionals who wish to identify, attract, and engage with top international talent.

By the end of this training, participants will be able to:

• Perform Proactive Sourcing vs Reactive Recruitment
• Use LinkedIn Standard vs LinkedIn Recruiter
• Master Boolean Search Techniques
• Sell Candidates the Opportunity & Partner with Hiring Managers

This instructor-led, live training in Oslo (online or onsite) is aimed at beginner-level, intermediate-level, or advanced-level professionals who wish to discover, learn, and transform into today's top leaders. It is also suitable for companies who wish to train their managers to become today's top leaders.

By the end of this training, participants will be able to:

• Evaluate their Leadership Style
• Explore the Modern Leadership Prototype
• Examine the Responsibilities of a Leader
• Enhance their Leadership Skills
• Serve as a Role Model

This instructor-led, live training in Oslo (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to attract top international candidates with minimal effort.

By the end of this training, participants will be able to:

• Go From a Briefing Call to a SAM
• Design Modern and Catchy Job Descriptions
• Apply Employer Branding & EVP Strategies
• Post Single or Multiple Job ADs
• Receive a Tailored Long-List

This highly interactive course combines individual and group discussions with practical skills training, empowering participants to share ideas and further develop their competencies.

Target Audience

Anyone seeking to improve their assertiveness skills.

Course Aim

The programme is designed to boost confidence and enhance the participant’s ability to communicate with both colleagues and customers in a confident and assertive manner.

Learning Objectives

Upon completion of the course, participants will be able to:

• Identify and overcome barriers to assertive behaviour.
• Recognise assertive and non-assertive behavioural traits in themselves and others, and learn strategies to manage them effectively.
• Communicate effectively with a diverse range of individuals to achieve mutually beneficial outcomes wherever possible.
• Handle difficult situations with confidence and skill.

This instructor-led, live training (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

Upon completion of this training, participants will be equipped to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, secondary sources).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This course on Advanced Product Quality Planning (APQP) is designed to give participants a thorough grasp of the APQP framework and its role in product development and launch. It explores the essential concepts, tools, and techniques that empower participants to plan and manage quality effectively across the entire product development lifecycle. By engaging with practical examples, case studies, and interactive exercises, participants will build the skills and expertise needed to successfully integrate APQP into their organizations and ensure the delivery of high-quality products to customers.

This course is designed to assist participants in strengthening organizational resilience against various threats, enabling organizations to respond effectively to incidents, maintain business operational availability, and protect their interests.

This instructor-led live training, offered in Ottawa but also deliverable elsewhere, targets managers and leaders aiming to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

This instructor-led, live training in Oslo (online or on-site) is designed for current CTOs and aspiring leaders, such as technical directors or technical managers, who seek to gain the technical and managerial perspective necessary to be an effective CTO.

Upon completion of this training, participants will be able to:

• Recruit and lead a dynamic, innovative technical team.
• Effectively adopt and manage the technology required to build outstanding products.
• Utilize practical techniques and strategies for managing products and projects.
• Scale company operations and steer the business toward its strategic goals.

Upon completion of this training, participants will be able to:

• Gain a deeper understanding of the various approaches to modern learning delivery.
• Connect current delivery methods with innovative and fresh learning delivery strategies.
• Design an adaptive and proactive curriculum that leverages digitization and its full range of benefits.
• Guide the organization in applying digital transformation to learning initiatives.

Course Format

• Instructor-led training delivered online.
• Interactive planning sessions with tangible outputs.
• Digital icebreakers.
• Course assignments.

Course objective:

Equip participants with a solid grasp of GRC processes and capabilities, enabling them to effectively integrate governance, performance management, risk management, internal control, and compliance activities.

Course summary:

• Essential GRC terminology and definitions
• Core principles of GRC
• Key components, best practices, and operational activities
• How GRC intersects with other professional disciplines

This thorough course is designed to equip participants with comprehensive knowledge and expertise in implementing and sustaining a Quality Management System (QMS) that adheres to the IATF 16949 standard. Participants will acquire a profound understanding of the requirements, processes, and best practices associated with automotive quality management. Through practical examples and case studies, participants will learn how to effectively apply the principles of IATF 16949 to ensure the highest level of quality in automotive manufacturing and supply chain operations.

Overview

Regulators worldwide are increasingly connecting the level of risk a bank assumes with the capital reserves it must maintain, prompting financial institutions to adopt risk-based management practices. As banks, their offerings, regulatory frameworks, and the global market grow in complexity, effective risk management faces escalating challenges. A crucial insight from the banking crises of recent years is that risks are deeply interconnected; to manage them efficiently, banks must comprehend these interactions.

Key features of this course include:

• An explanation of current risk-based regulatory standards
• A comprehensive review of the primary risks confronting banks
• Industry best practices for implementing an enterprise-wide approach to risk integration
• The use of governance techniques to foster a group-wide culture where every employee actively participates in risk management aligned with strategic objectives
• An exploration of potential future challenges for risk managers

The course extensively utilizes case studies to explore, examine, and reinforce the concepts and ideas presented over the five days. Historical bank events will be analyzed throughout the course to highlight instances of risk management failures and discuss the actions that could have prevented associated losses.

Objectives

The primary objective of this course is to assist bank management in implementing a suitable integrated strategy for managing complex and evolving risks and regulations within the contemporary international banking sector. Specifically, the course aims to provide senior-level management with an understanding of:

• Major risks within the financial industry and key international risk regulations
• Strategies for managing a bank’s assets and liabilities while maximizing returns
• The interactions between different risk types and how banks utilize an integrated management approach
• Corporate governance and best practices for managing the diverse interests of stakeholders
• Methods for cultivating a risk governance culture as a tool to minimize unnecessary risk-taking

Who should attend this seminar

This course is designed for individuals new to integrated risk management, senior managers responsible for strategic risk management, or those seeking to deepen their understanding of enterprise risk management. It is beneficial for:

• Board-level bank management
• Senior managers
• Senior risk managers and analysts
• Senior directors and risk managers responsible for strategic risk management
• Internal auditors
• Regulatory and compliance personnel
• Treasury professionals
• Asset and liability managers and analysts
• Regulators and supervisory professionals
• Suppliers and consultants to banks and the risk management industry
• Managers of corporate and risk governance

The ISO 22301 Introduction training course helps you grasp the fundamental concepts of a Business Continuity Management System (BCMS).

By participating in the ISO 22301 Introduction course, you will gain insight into the significance of a Business Continuity Management System and the advantages it offers to businesses, society, and government entities.

Who should attend?

• Individuals with an interest in Business Continuity Management
• Individuals wishing to acquire knowledge about the core processes of a Business Continuity Management System (BCMS)

Learning objectives

• Comprehend the concepts, approaches, methods, and techniques utilized to implement a Business Continuity Management System
• Understand the foundational components of a Business Continuity Management System

Upon completing this training course, you will be eligible to take the examination. If you pass successfully, you may apply for the 'Certified ISO 22301 Lead Implementer' certification. This internationally recognised certificate demonstrates your professional competence and practical expertise in implementing a Business Continuity Management System (BCMS) in accordance with ISO 22301 requirements.

Target Audience

• Project managers and consultants working on business continuity initiatives
• Expert advisors aiming to master the implementation of a business continuity management system
• Professionals responsible for ensuring organisational conformity with BCMS requirements
• Members of the BCMS team

Learning Objectives

• Develop a thorough understanding of the concepts, methodologies, and techniques used to implement and effectively manage a BCMS
• Learn how to interpret and apply ISO 22301 requirements within the specific context of an organisation
• Understand the operation of the business continuity management system and its processes as defined by ISO 22301
• Acquire the necessary knowledge to support an organisation in effectively planning, implementing, managing, monitoring, and continually improving a BCMS

Educational Approach

• This course combines theoretical foundations, implementation best practices, and ISO 22301 requirements relevant to BCMS implementation.
• Lectures are complemented by practical exercises based on a case study, including role-playing and group discussions.
• Participants are encouraged to interact actively and engage in discussions and exercises.
• The exercises mirror the format of the certification exam.

General Information

• Certification fees are included in the exam price. After completing the course, you can book your exam.
• Participants will receive training materials comprising over 450 pages of explanatory content and practical examples.
• An Attendance Record awarding 31 CPD (Continuing Professional Development) credits will be issued to participants who attend the training course.
• Candidates who do not pass the exam may retake it free of charge within 12 months of the initial attempt.

ISO 26262 outlines the requirements for functional safety within the automotive industry.

This instructor-led live training, available either online or onsite, targets automotive professionals aiming to implement the ISO 26262 standard in their organizations.

Upon completion of this training, participants will be equipped to:

• Grasp functional safety as it applies to automotive hardware and software development.
• Understand the legal obligations and compliance standards of ISO 26262.
• Apply the safety processes mandated by ISO 26262.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practice sessions.
• Practical implementation in a live-lab environment.

Customization Options

• For customized training on this course, please contact us to arrange.

The ISO 9001 Foundation training equips you with the essential knowledge to implement and manage a Quality Management System (QMS) in accordance with ISO 9001 standards. Throughout this course, you will gain a comprehensive understanding of the various components of a QMS, including quality policy, procedural documentation, performance metrics, leadership commitment, internal auditing, management reviews, and continuous improvement.

Upon completing this course, you are eligible to take the exam and apply for the “PECB Certified ISO 9001 Foundation” credential. Holding a PECB Foundation Certificate demonstrates that you have mastered the fundamental methodologies, requirements, framework, and management approaches related to ISO 9001.

Who should attend?

• Professionals currently involved in Quality Management
• Individuals aiming to acquire knowledge about the core processes of Quality Management Systems (QMS)
• Those interested in building a career in Quality Management

The “PECB Certified ISO 9001 Foundation” examination fully complies with the standards of the PECB Examination and Certification Programme (ECP). The exam assesses the following competency domains: h Domain 1: Fundamental principles and concepts of a Quality Management System (QMS) h Domain 2: Quality Management System (QMS)

After successfully passing the exam, you may apply for the “PECB Certified ISO 9001 Foundation” credential.

General Information

Certification fees are included in the exam price.

Participants will receive training material containing over 200 pages of content, including practical examples.

A certificate of participation granting 14 CPD (Continuing Professional Development) credits will be issued.

In the event of an unsuccessful exam attempt, candidates can retake the exam free of charge within 12 months.

The ISO 9001 Lead Auditor training programme empowers you to develop the necessary expertise to conduct Quality Management System (QMS) audits by applying widely recognised audit principles, procedures, and techniques. Throughout this course, you will gain the knowledge and skills required to plan and execute both internal and external audits in compliance with ISO 19011, as well as manage the certification process according to ISO/IEC 17021-1.

Through practical exercises, you will master audit techniques and become competent in managing audit programmes, leading audit teams, facilitating communication with customers, and resolving conflicts.

Upon acquiring the requisite expertise to perform these audits, you are eligible to sit for the examination and apply for the “PECB Certified ISO 9001 Lead Auditor” credential. By obtaining a PECB Lead Auditor Certificate, you demonstrate that you possess the capabilities and competencies to audit organisations based on best practices.

Who should attend?

• Auditors aiming to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants seeking to master the Quality Management System audit process
• Professionals responsible for ensuring conformance with QMS requirements
• Technical experts preparing for Quality Management System audits
• Quality Management expert advisors

General information

• Certification fees are included in the exam price
• Training materials comprising over 450 pages of information and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam within 12 months at no additional cost

The ISO 9001 Lead Implementer training equips you with the essential expertise to assist an organization in establishing, implementing, managing, and sustaining a Quality Management System (QMS) aligned with ISO 9001. Throughout this course, you will gain a deep understanding of Quality Management System best practices, thereby enhancing the organization's customer satisfaction, overall performance, and effectiveness.

Once you have mastered the key concepts of Quality Management Systems, you will be eligible to sit for the examination and apply for the 'PECB Certified ISO 9001 Lead Implementer' credential. Holding a PECB Lead Implementer Certificate demonstrates your practical knowledge and professional capability to successfully implement ISO 9001 within an organization.

Who should attend?

• Managers or consultants involved in Quality Management
• Expert advisors aiming to master the implementation of a Quality Management System
• Individuals responsible for ensuring conformance with QMS requirements
• QMS team members

General information

• Certification fees are included in the exam price
• Training material comprising over 450 pages of information and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of a failed exam, you may retake it within 12 months at no additional cost

This training course centres on the information security risk management process outlined by ISO/IEC 27005, along with the standard's overall structure.

Participants will gain an overview of the guidelines provided in ISO/IEC 27005 for managing information security risks, covering topics such as establishing context, risk assessment, risk treatment, communication and consultation, documentation and reporting, as well as monitoring and review.

Upon completing the training course, you may register for the Foundation Exam. By successfully passing this exam, you become eligible to apply for the “PECB Certificate Holder in ISO/IEC 27005 Foundation” certification.
Foundation Exam (additional cost): Duration: 1 hour, Questions: 40, Delivery: Online

Holding a PECB Foundation certificate demonstrates that you possess a solid understanding of the fundamental concepts, principles, methodologies, processes, and management approaches applied within information security risk management.

Kaizen is a Japanese term meaning 'continuous improvement'. It can be applied both in the workplace and in business processes.

Target Audience

Managers and Team Leaders who need to be fully aware of the issues surrounding the management and development of their staff (direct and indirect reports)

Course Format

The course will be a highly-interactive combination of:

• Facilitated Discussions
• Slide Presentations
• Exercises and Case Studies

By the end of the course, delegates will be able to:

• Understand the different skills required for Managing and for Leading
• Develop their team in the most-effective way
• Explain how best to deliver Change in their part of the organisation
• Manage staff performance better
• Successfully negotiate their preferred solutions
• Explain how to deal with the difficult situations they may encounter in the office

This instructor-led, live training in Oslo (online or onsite) is designed for managers and executives seeking to apply the appropriate tools, skills, and methodologies to oversee distributed teams.

Upon completion of this training, participants will be able to:

• Examine remote leadership principles, structures, and key components to successfully establish a remote work environment.
• Foster trust, objectives, culture, and collaboration to build an effective and productive distributed team.
• Leverage existing tools and technologies to enhance virtual communication and cooperation.
• Apply goal-setting and project management techniques to assess the performance of a remote team.

In this instructor-led, live training in Oslo, participants will study QMS Audit principles, procedures, and documentation through a series of case studies, group discussions, and practical exercises and activities.

By the end of this training, participants will be able to:

• Identify the requirements for a successful QMS Audit.
• Create an audit checklist for a sample audit scenario.
• Report findings in accordance with ISO 9001 requirements.
• Write and assess non-conformity reports and evaluate proposals for corrective action.
• Prepare and present a convincing evaluation to top management in alignment with the organization's policies and objectives.

The primary objective of this programme is to shift the audit function from a reactive approach focused on 'identifying issues' to a proactive strategy centred on 'preventing problems'. By mastering Root Cause Analysis, the Internal Audit team will specifically focus on eliminating recurring findings. This ensures that once a weakness is identified, the recommendations offer a permanent solution, thereby protecting the organisation's operational efficiency and financial integrity.

Failing to implement structured RCA creates a high-risk environment:

• Financial Erosion: Unaddressed root causes in financial processes result in cumulative losses that increase over time.
• Resource Wastage: Auditors spend 40% more time re-auditing the same failed controls rather than concentrating on new strategic risks.
• Diminished Authority: Continuously reporting the same issues undermines the Audit Division's influence with senior management and auditees.

Course Objectives:

• Designed as a one-day programme, this training enables participants to:
  • Define risk, understand its origins, and recognise its impact on business operations through heightened awareness.
  • Identify specific scenarios that help the organisation contain and, ideally, eliminate risk.
  • Proactively forecast potential risks and challenges.
  • Explore various techniques for identifying, mitigating, and limiting risk.
  • Collaborate with internal teams to strengthen the organisation’s overall risk management framework.

Overview

This intensive 5-day programme is designed to enhance delegates' capabilities in strategic thinking, planning, and management, covering the tactical and operational necessities for successful execution within high-pressure environments. The curriculum addresses critical challenges such as conflict resolution, change management, leadership qualities, and team motivation. Through interactive case studies and industry-specific examples, participants are encouraged to exchange experiences and challenges to formulate practical, work-oriented solutions that can be immediately applied in their professional roles.

The primary goal of the programme is to empower executives with the ability to scan the business landscape to identify profitable opportunities and devise strategies for securing a competitive edge in an increasingly competitive market. Additionally, the programme offers insights into leadership best practices and behaviours that strengthen executives' capacity to navigate the complexities and uncertainties associated with managing high-performance organisations.

Learning Objectives

Upon completion of this course, delegates will be able to:

• Identify and describe the primary challenges faced by an organisation;
• Explain various approaches to organisational development planning;
• Analyse the current business environment and its influences on the organisation;
• Assess resources both internal and external to the organisation;
• Explain different approaches to managing strategy and its integration into the business plan;
• Evaluate alternative development strategies to recommend those most suitable for the firm's needs;
• Apply a deeper understanding of strategic development plans;
• Objectively discuss the risks, benefits, and costs associated with implementing a new strategy, including team conflict management;
• Define approaches to managing identified risks;
• Analyse the potential positive and negative impacts on the firm resulting from the new strategy;
• Design policies, systems, and processes to successfully implement emergent strategic plans;
• Cover the key steps in change management;

Who Should Attend

• Product/Service Managers
• Newly appointed and established Managers and Team Leaders
• Heads of Operations
• Senior Bank Managers
• Human Resource Managers
• Operations Managers
• Marketing Managers

Methodology
The course comprises facilitated workshops, enriched by case studies drawn from published real-life examples and practical experience. Attendees will have opportunities to work in small groups to synthesise ideas and strategies, applying the material to the context of their own organisations or departments. Open forum discussions will also be a central component.

This instructor-led, live training in Oslo (online or onsite) is aimed at supply managers and personnel who wish to adopt a quality-centric approach to managing suppliers.

By the end of this training, participants will be able to:

• Adopt a proactive and collaborative approach for enhancing supplier quality.
• Clearly define and communicate supply specifications and requirements.
• Explore different Supplier Quality Management Systems (QMS) and apply an analytical approach to choose the most suitable one.
• Use a QMS system to continuously monitor, inspect and audit supply chains.
• Ensure that suppliers provide the highest quality products and services.

This instructor-led, live training in Oslo (online or onsite) is designed for beginner-level, intermediate-level, and advanced-level learners, addressing the challenge of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, project success rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns.

Upon completion of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships.

This course is designed for decision-makers whose primary role is not to perform calculations or analysis themselves, but to comprehend these processes and select appropriate statistical methods for an organization's strategic planning.

For instance, a participant may need to decide how many samples must be collected before determining whether a product should be launched.

If you require a longer course that covers the fundamentals of statistical thinking, please review our 5-day 'Statistics for Managers' training.

In this instructor-led live training in Oslo, we guide new managers through the essential concepts of strategic thinking, applying theory through task-based activities grounded in real-world scenarios. Participants have a unique opportunity to adopt new mental models, apply key concepts to resolve issues, reflect on the relevance of these principles to their own roles, and exchange perspectives with the instructor and fellow trainees.

This training programme is tailored for investors, business owners, directors, managers, executives, and analysts seeking to enhance their strategic planning capabilities. Rather than focusing on academic theory, it is designed to help you put your aspirations into action immediately.

The course emphasizes strategic planning for businesses where adaptability and continuous learning are paramount. It concentrates on corporate and investment strategies, supported by current, real-world case studies. Each participant will have the chance to develop a strategic plan and gain practical insights on how to implement it effectively.

The training 'Generational Differences in Management. XYZ Employees. How to Work with Them' is directed at team leaders, offering knowledge and skills in the area of communication and motivating employees from generations X, Y, and Z. Relying on an interactive methodology, the course emphasizes practical exercises and mini-lectures, enabling effective acquisition of essential skills for managing a team in a generationally diverse environment.

This instructor-led, live training in Oslo (online or onsite) is aimed at managers, supervisors, and technical professionals transitioning into leadership roles who wish to use structured leadership frameworks and communication tools to strengthen authority, delegation, and team performance in growing organizations.

By the end of this training, participants will be able to:

• Define and apply clear leadership authority and accountability within their scope.
• Delegate tasks and outcomes effectively while maintaining performance oversight.
• Conduct structured, direct, and constructive performance conversations.
• Communicate expectations clearly to improve engagement and cross-functional alignment.