Leading Digital Transformation: Making Change Stick and Overcoming Resistance Training Course

This instructor-led, live training in Norway is aimed at intermediate-level managers, Product Owners and specialists who wish to apply Agile ways of working in banks, financial institutions and the public sector without compromising regulatory requirements.

By the end of this training, participants will be able to:

• Build regulatory and compliance requirements into the product backlog from the start.
• Define the governance and documentation that are really needed.
• Work with risk, compliance and IT security as partners.
• Plan a regulated product change using Agile practices.

This live, instructor-led training (online or onsite) targets team leaders and middle managers seeking to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Determine when to use AI and when not to (establishing stop rules).
• Verify AI outputs using practical standards (identifying red flags and requiring a second source).
• Establish accountability and escalation triggers.
• Construct team agreements and a 30-day adoption plan.

This instructor-led live training, offered in Ottawa but also deliverable elsewhere, targets managers and leaders aiming to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

In this instructor-led training, you will discover how to delegate strategically, establish clear expectations, and nurture trust within your team. Specifically designed for mid-level managers, this course addresses common barriers to delegation, practical handoff techniques, accountability structures, and effective trust-building practices.

This instructor-led, live training in Norway (online or onsite) is aimed at intermediate-level managers and specialists who wish to understand what drives digital change in financial services and how to make it work in their own organisation.

By the end of this training, participants will be able to:

• Explain what drives digital change in banking and financial services.
• Identify where digital channels, lending and SME banking create value.
• Understand how Agile and product thinking support transformation.
• Learn from successful and failed transformations.

This instructor-led, live training in Norway (online or onsite) is designed for business leaders who wish to lead a Digital Transformation within their organizations.

Upon completing this training, participants will be able to:

• Explain the core concepts of Digital Transformation
• Determine where in an organization it is most beneficial to pursue digitization
• Develop a digitization strategy that outlines the necessary changes in processes, technology, and training.

This instructor-led, live training in Norway (online or onsite) targets intermediate to advanced-level IT leaders, compliance officers, and digital transformation managers who aim to implement digital sovereignty initiatives using a structured roadmap approach.

By the end of this training, participants will be able to assess their organization's digital sovereignty maturity, develop a comprehensive strategy, create an actionable implementation roadmap, and establish governance frameworks.

This instructor-led, live training in Norway (online or onsite) targets intermediate-level IT professionals and business managers who want to understand how IoT and edge computing can foster efficiency, real-time processing, and innovation across different industries.

By the end of this training, participants will be able to:

• Understand the core principles of IoT and edge computing and their part in digital transformation.
• Identify practical applications for IoT and edge computing in manufacturing, logistics, and energy.
• Differentiate between edge and cloud computing architectures and deployment contexts.
• Implement edge computing solutions to facilitate predictive maintenance and real-time decision-making.

This live, instructor-led training, available online or onsite, is tailored for beginner to intermediate participants who want to master the foundational principles of ICF coaching. The course covers core competencies and ethical guidelines while offering practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

This instructor-led, live training in Norway (online or on-site) is aimed at organizational leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the impact of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in Norway (online or onsite) is aimed at intermediate-level Product Owners, business analysts and process owners who wish to redesign processes around the customer rather than digitise them as they are.

By the end of this training, participants will be able to:

• Map an existing process from the customer's point of view.
• Identify unnecessary steps, documents, approvals and hand-offs.
• Design a simpler target process with business, IT, risk and compliance.
• Turn the redesign into a backlog and measure the results.

This instructor-led, live training in Norway (online or onsite) is designed for digital technology professionals at the beginner level who wish to gain comprehensive knowledge and practical tools for understanding and acting on responsible digital practices.

Upon completing this training, participants will be able to:

• Comprehend the environmental, social, and broader societal impacts of digital technology.
• Master best practices for reducing digital footprints in both professional and personal contexts.
• Gain insight into eco-design principles for sustainable digital services.
• Apply responsible digital practices within their professional roles.

This instructor-led, live training in Norway (online or onsite) is designed for beginner-level, intermediate-level, and advanced-level learners, addressing the challenge of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, project success rarely depends on technical execution alone; it hinges on the support of the people involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—understanding that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns.

Upon completion of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships.