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Course Outline

Module 1: Foundations of Operational Safety and RCA

  • Core principles of operational safety
  • Distinguishing between symptoms, immediate causes, and root causes
  • Adopting a systemic perspective in incident investigation

Module 2: Tools for Root Cause Analysis

  • The “5 Whys” technique
  • Cause-and-effect diagram (Ishikawa)
  • Fault Tree / Cause Tree analysis
  • TapRoot model and other advanced methodologies

Module 3: Practical Application

  • Selecting real or simulated case studies
  • Identifying immediate, contributing, and root causes
  • Assessing barriers and control failures
  • Developing causal diagrams

Module 4: RCA Reporting and Action Planning

  • Structuring a technical RCA report
  • Documenting causes and drawing conclusions
  • Formulating corrective and preventive actions (SMART criteria)
  • Defining effectiveness indicators and follow-up strategies

Module 5: Integration into Management Systems

  • Applying RCA within SMS and ISO 45001 frameworks
  • Fostering a just culture and improving incident reporting
  • Leveraging lessons learned for organizational feedback

Summary and Next Steps

Requirements

  • Basic understanding of operational safety concepts
  • Background in managing workplace incidents
  • Knowledge of safety management systems

Audience

  • Operational safety officers
  • Supervisors and team leaders
  • Managers and safety auditors
 14 Hours

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