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Course Outline
Introduction to Root Cause Analysis (RCA)
- Defining RCA and its significance
- Categories of issues that RCA can tackle
- A look at the continuous improvement cycle
Core Principles of RCA
- Analyzing cause-and-effect connections
- Popular RCA methodologies and structures
- The sequence of steps in an RCA workflow
Fundamental RCA Instruments
- The 5 Whys Method: Digging into deeper causes
- Ishikawa (Fishbone) Diagrams: Grouping potential factors
- Pareto Analysis: Ranking issues by their effect
Sophisticated RCA Approaches
- Failure Mode and Effects Analysis (FMEA): Spotting possible failures
- Fault Tree Analysis (FTA): Detailed investigation of failures
- Cause and Effect Matrix: Weighing solutions by impact
Putting RCA into Practice
- Real-world examples and practical tasks
- Detecting root causes in operational workflows
- Crafting executable remedies
Executing Corrective and Preventive Actions (CAPA)
- Drafting corrective action plans
- Setting up preventive protocols
- Tracking and assessing outcomes
Prevention and Ongoing Enhancement
- Techniques for early problem detection
- Maintaining and monitoring improvements
- Cultivating a culture of RCA within the organization
Recap and Future Directions
Requirements
- Fundamental familiarity with business workflows
- Prior experience in troubleshooting or decision-making within a corporate context
Target Participants
- Corporate professionals
- Quality assurance personnel
- Project leads and process optimization experts
14 Hours
Testimonials (2)
Fun to talk
Jihan Fadila - BAF
Course - Root Cause Analysis (RCA) for Internal Audit
The attention to cover all doubts