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Course Outline

Introduction to Root Cause Analysis (RCA)

  • Defining RCA and its significance
  • Categories of issues that RCA can tackle
  • A look at the continuous improvement cycle

Core Principles of RCA

  • Analyzing cause-and-effect connections
  • Popular RCA methodologies and structures
  • The sequence of steps in an RCA workflow

Fundamental RCA Instruments

  • The 5 Whys Method: Digging into deeper causes
  • Ishikawa (Fishbone) Diagrams: Grouping potential factors
  • Pareto Analysis: Ranking issues by their effect

Sophisticated RCA Approaches

  • Failure Mode and Effects Analysis (FMEA): Spotting possible failures
  • Fault Tree Analysis (FTA): Detailed investigation of failures
  • Cause and Effect Matrix: Weighing solutions by impact

Putting RCA into Practice

  • Real-world examples and practical tasks
  • Detecting root causes in operational workflows
  • Crafting executable remedies

Executing Corrective and Preventive Actions (CAPA)

  • Drafting corrective action plans
  • Setting up preventive protocols
  • Tracking and assessing outcomes

Prevention and Ongoing Enhancement

  • Techniques for early problem detection
  • Maintaining and monitoring improvements
  • Cultivating a culture of RCA within the organization

Recap and Future Directions

Requirements

  • Fundamental familiarity with business workflows
  • Prior experience in troubleshooting or decision-making within a corporate context

Target Participants

  • Corporate professionals
  • Quality assurance personnel
  • Project leads and process optimization experts
 14 Hours

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