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 Duration 14 hours

Course Outline

Learning Objectives

  • Comprehend the components, operations, and primary processes of a Quality Management System
  • Recognize the relationship between ISO 9001 and other standards or regulatory frameworks
  • Grasp the strategies, methods, and techniques utilized for implementing and managing a QMS

Educational Approach

  • Lectures are enhanced with practical questions and illustrative examples
  • Hands-on exercises incorporate case studies and group discussions
  • Mock exams are designed to reflect the structure of the Certification Examination
  • Day 1: Overview of quality concepts, QMS basics, and ISO 9001 clauses 4–6
  • Day 2: In-depth study of ISO 9001 clauses 7–10 and the certification exam

The examination satisfies all requirements of the PECB Examination and Certification Programme. It assesses the following competency domains:

Domain 1: Core concepts and principles of quality management and QMS based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 through 10

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