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Course Outline

Learning objectives

  • Gain an understanding of the elements and operations of a Quality Management System, along with its principal processes.
  • Recognize the relationship between ISO 9001 and other standards and regulatory frameworks.
  • Understand the approaches, methods, and techniques employed for implementing and managing a QMS.

Educational approach

  • Lecture sessions are supported by practical questions and examples.
  • Practical exercises involve examples and group discussions.
  • Practice tests closely mirror the format of the Certification Exam.
  • Day 1: Introduction to quality concepts, QMS, and clauses 4–6 of ISO 9001.
  • Day 2: Clauses 7–10 of ISO 9001 and the certification exam.

The exam fully complies with the requirements of the PECB Examination and Certificate Programme. It covers the following competency domains:

Domain 1: Fundamental concepts and principles of quality management and a QMS based on ISO 9001.

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10.

 14 Hours

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