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Course Outline
Day 1: Introduction to ISO 9001 and initiating QMS implementation
- Course goals and structural overview
- Background on ISO, management systems, and the ISO 9000 family
- Foundations of quality and ISO 9001-based QMS
- Starting the QMS implementation process
- Leadership roles and organizational commitment
- Defining the quality policy
- Allocating roles, responsibilities, and authority
Day 2: Developing the QMS implementation plan
- Understanding the organizational context
- Defining the QMS scope
- Strategies for managing risks and opportunities
- Setting quality objectives
- Managing organizational change
- Resource allocation
- Ensuring workforce competence
Day 3: Executing the QMS implementation
- Fostering awareness and internal communication
- Managing documented information
- Handling product and service requirements
- Product and service design and development
- Managing outsourced processes
- Production control and service delivery
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS oversight, continuous improvement, and audit readiness
- Conducting internal audits
- Performing management reviews
- Addressing nonconformities and corrective actions
- Driving continual improvement
- Preparing for the certification audit
- Course conclusion
Day 5: Certification Examination
Requirements
Candidates should possess a foundational grasp of ISO 9001 principles and a solid understanding of implementation methodologies.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.