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Duration 35 hours
Course Outline
Day 1: Introduction to ISO 9001 and starting the QMS implementation process
- Course objectives and structural overview
- Introduction to ISO, management systems, and the ISO 9000 family
- Foundations of quality and QMS under ISO 9001
- Initiating the QMS implementation phase
- Leadership roles and organizational commitment
- Defining the quality policy
- Assigning roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Understanding the organizational context
- Defining the QMS scope
- Actions to address risks and opportunities
- Setting quality objectives
- Managing change
- Resource allocation
- Ensuring competence
Day 3: Executing the QMS implementation
- Employee awareness and internal communication
- Managing documented information
- Requirements for products and services
- Design and development processes for products and services
- Managing outsourced processes
- Production and service delivery
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continual improvement, and readiness for the certification audit
- Conducting internal audits
- Performing management reviews
- Handling nonconformities and corrective actions
- Driving continual improvement
- Preparing for the external certification audit
- Course conclusion
Day 5: Certification Examination
Requirements
A foundational grasp of ISO 9001 and a solid understanding of implementation principles.
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.
