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Course Outline

Day 1: Introduction to ISO 9001 and initiating QMS implementation

  • Course goals and structural overview
  • Background on ISO, management systems, and the ISO 9000 family
  • Foundations of quality and ISO 9001-based QMS
  • Starting the QMS implementation process
  • Leadership roles and organizational commitment
  • Defining the quality policy
  • Allocating roles, responsibilities, and authority

Day 2: Developing the QMS implementation plan

  • Understanding the organizational context
  • Defining the QMS scope
  • Strategies for managing risks and opportunities
  • Setting quality objectives
  • Managing organizational change
  • Resource allocation
  • Ensuring workforce competence

Day 3: Executing the QMS implementation

  • Fostering awareness and internal communication
  • Managing documented information
  • Handling product and service requirements
  • Product and service design and development
  • Managing outsourced processes
  • Production control and service delivery
  • Monitoring, measurement, analysis, and evaluation

Day 4: QMS oversight, continuous improvement, and audit readiness

  • Conducting internal audits
  • Performing management reviews
  • Addressing nonconformities and corrective actions
  • Driving continual improvement
  • Preparing for the certification audit
  • Course conclusion

Day 5: Certification Examination

Requirements

Candidates should possess a foundational grasp of ISO 9001 principles and a solid understanding of implementation methodologies.

 35 Hours

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