Stakeholder Management Training Course

Business Analysis is the process of examining, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the process of managing organizational changes and designing new business solutions. Business analysis ensures that technological, process-related, or organizational solutions meet business goals and needs. It is crucial for the effectiveness of projects and organizational changes by ensuring that the introduced solutions are appropriate, feasible, and fully aligned with business requirements.

This workshop is designed for experienced Business Analysts, Product Owners, and User Researchers who want to master advanced techniques that drive real business value. Through hands-on exercises and practical tools, participants will learn to analyze complex data, optimize processes, engage stakeholders, and translate strategy into action using OKRs. By the end, they’ll have a clear toolkit to boost impact and deliver measurable results.

This instructor-led, live training in (online or onsite) is aimed at team leaders and middle managers who want to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, second source).
• Set accountability and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This instructor-led, live training in Ottawa but can be delivered, it is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

Insurtech, also known as Digital Insurance, represents the integration of insurance with cutting-edge technologies. In this field, "digital insurers" leverage technological innovations to optimize their business and operational models, aiming to reduce costs, enhance customer experiences, and increase operational agility.

This instructor-led training is designed to provide participants with a comprehensive understanding of the technologies, methods, and mindset required for digital transformation within their organizations and across the industry. The course is specifically targeted at managers who need to grasp the broader picture, demystify the hype and technical jargon, and take initial steps in formulating an Insurtech strategy.

By the end of this training, participants will be able to:

• Discuss Insurtech and its various components with intelligence and a systematic approach.
• Identify and clarify the role of each key technology within Insurtech.
• Develop a general strategy for implementing Insurtech within their organization.

Audience

• Insurers
• Technologists in the insurance sector
• Insurance stakeholders
• Consultants and business analysts

Format of the course

• A combination of lectures, discussions, exercises, and group activities based on case studies.

By the end of this training, participants will be able to:

• Gain a deeper understanding of various approaches to modern learning delivery.
• Connect current methods with innovative and fresh strategies in learning delivery.
• Create an adaptive and proactive curriculum that maximizes the benefits of digitization.
• Guide the organization in applying digital transformation to enhance learning.

Course Format

• Instructor-led training delivered online.
• Interactive planning sessions with practical outputs.
• Digital icebreakers to engage participants.
• Course assignments and activities.

In this instructor-led, live training in Norway, participants will gain an understanding of the technologies, methods and mindset needed to implement a Fintech strategy.

This training is aimed at managers who need to gain a "big picture" understanding of Fintech, break down the hype and jargon, and take tangible first steps towards the adoption of new technologies applicable to financial business and services.

By the end of this training, participants will be able to

• Present viable Fintech strategies for their organization.
• Understand and explain the role and functionality of key technologies.
• Draft an action plan for introducing new technologies in step-by-step fashion.

This instructor-led, live training in Norway (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to understand the foundational principles of ICF coaching, including its core competencies and ethical guidelines, while gaining practical experience in applying coaching techniques.

By the end of this training, participants will be able to:

• Understand the ICF Core Competencies and their application in coaching practice.
• Demonstrate active listening, questioning, and goal-setting techniques.
• Facilitate meaningful and transformative coaching conversations.
• Adhere to the ICF Code of Ethics in professional coaching engagements.
• Develop a personalized coaching style aligned with ICF principles.

Insurance in the Digital Era provides an applied overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance industry.

This instructor-led, live training (available online or on-site) is designed for intermediate-level insurance professionals who wish to understand and implement digital technologies, data-driven strategies, and innovation frameworks to modernize insurance offerings and operations.

By the end of this training, participants will be able to:

• Explain how AI, Big Data, IoT, and automation are transforming modern insurance workflows.
• Identify key InsurTech trends and their impact on the insurance ecosystem.
• Develop customer-centric strategies using digital tools and data insights.
• Apply data-driven approaches to risk management and decision-making.
• Formulate an innovation and change management approach tailored for insurers.
• Analyze real-world case studies and apply the lessons learned to local initiatives.

Format of the Course

• Interactive lectures and discussions.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants' organizations.

Course Customization Options

• To request a customized training program for this course, please contact us to arrange.

Requirements Engineering (RE) is a crucial discipline in software and systems development, focusing on identifying, documenting, and managing stakeholder needs and constraints to ensure the success of projects.

This instructor-led, live training (available online or onsite) is designed for intermediate-level professionals who aim to deepen their understanding of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be able to:

• Understand and apply the key concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective and contextually appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage changes to requirements, ensure traceability, and prioritize them throughout the project lifecycle.
• Utilize Requirements Engineering tools and best practices to enhance communication and improve project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lectures and discussions.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be included upon request.

Leadership involves guiding individuals and teams towards achieving organizational goals while fostering trust, collaboration, and resilience. Effective leaders balance decision-making, people management, and communication skills with personal well-being.

This instructor-led, live training (available online or on-site) is designed for beginner to intermediate-level leaders, managers, and professionals who wish to enhance their leadership competencies and apply them in organizational settings.

By the end of this training, participants will be able to:

• Develop leadership practices rooted in trust and autonomy.
• Grasp the fundamentals of people management and the labor framework.
• Make strategic decisions in complex situations.
• Promote collaboration with a leadership mindset.
• Communicate assertively during challenging conversations.
• Implement self-management techniques and support leader well-being.

Format of the Course

• Interactive lectures and discussions.
• Case studies and group activities.
• Practical exercises and role-playing scenarios.

Course Customization Options

• For a customized training for this course, please contact us to arrange.

This instructor-led, live training in Norway (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

Model Based Development (MBD) is a software development approach that facilitates faster and more cost-effective creation of dynamic systems, including control systems, signal processing, and communication systems. This method relies on graphical modeling rather than traditional text-based programming.

In this instructor-led, live training, participants will learn how to leverage MBD methodologies to reduce development costs and expedite the time to market for their embedded software products.

By the end of this training, participants will be able to

• Select and use the appropriate tools for implementing MBD.
• Utilize MBD to accelerate development in the early stages of their embedded software projects.
• Speed up the release of their embedded software into the market.

Course Format

• A combination of lectures, discussions, exercises, and extensive hands-on practice

This instructor-led, live training in Norway (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This course provides practical, hands-on experience in the fundamentals and applications of software engineering, requirements engineering, and testing.