Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 8 hours
Course Outline
Core Principles of Effective Communication
The value of clarity and concision
- The 7 Cs of communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing typical communication barriers and strategies to overcome them
- Distinguishing between formal and informal communication styles
Advanced Verbal Communication Skills
- Articulation and Pronunciation: Enhancing clarity and delivery confidence
- Pacing and Tone: Projecting professionalism and engagement
- Active Listening: The foundation of productive dialogue
- Navigating Difficult Conversations and Delivering Constructive Feedback
Essentials of Business Writing
Achieving clarity, accuracy, and brevity
- Grammar and Punctuation: Identifying frequent errors and corrections
- Professional structuring of emails, reports, and business correspondence
- Selecting appropriate tones for varied business scenarios
Best Practices for Digital and Email Communication
Professional email etiquette: Recommended and discouraged practices
- Optimizing email structure for impact and efficiency
- Managing sensitive or complex email exchanges
- Leveraging AI and tools for grammar and tone analysis
Conclusion & Action Planning
- Key insights and personal reflection
- Committing to continuous improvement
Training Methodologies
- Interactive Discussions and Exercises – Engaging participants via real-world case studies
- Role-Playing and Simulations – Practicing effective verbal delivery
- Group Collaboration and Peer Feedback – Learning from diverse writing and speaking styles
- Practical Writing and Editing Tasks – Hands-on refinement of business communication skills
Requirements
Target Audience: Professionals aiming to strengthen their verbal and written communication capabilities in English.
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
