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Course Outline

This course is nearly identical to the Team Members’ course (see separate outline), with the following additions:

  • An additional module titled: Leadership v Management, which covers:
    • The similarities and differences between Leadership and Management, including what defines a Great Leader versus a Great Manager
    • Different Management Styles
  • An additional module titled: Delivering Change, which covers:
    • Factors that lead to the success or failure of Change initiatives
    • Key Change Principles
    • Resistance to Change – and why, on occasion, resistance can be beneficial
 14 Hours

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