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 Duration 14 hours

Course Outline

This program mirrors the Team Members’ curriculum (refer to the separate outline) but includes the following specific additions:

  • An expanded module titled: Leadership v Management, which explores:
    • The distinctions and commonalities between Leadership and Management. Defining the qualities of a Great Leader versus a Great Manager.
    • Diverse Management Styles
  • A dedicated module titled: Delivering Change, which addresses:
    • The factors behind the success or failure of change initiatives
    • Core Change Principles
    • Understanding Resistance to Change – and recognizing when such resistance can be advantageous

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