Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 7 hours
Course Outline
Introduction to Feedforward
- Key distinctions between feedback and feedforward
- Why feedforward is effective: focusing on strengths and future opportunities
- Evidence and business rationale for forward-focused coaching
Core Principles and Techniques
- Delivering concise, specific, and future-oriented suggestions
- Utilizing positive language and avoiding judgmental framing
- Employing open-ended questions and active listening for constructive dialogue
Practical Feedforward Conversations
- Structured feedforward script: request, suggest, commit
- Role-play: conducting one-on-one feedforward sessions
- Peer coaching and rapid practice rounds
Adapting Feedforward to Different Contexts
- Team meetings and standups: delivering short, actionable suggestions
- Practicing feedforward in remote and asynchronous settings
- Navigating cross-cultural nuances and fostering psychological safety
Navigating Difficult Conversations
- Integrating feedforward with corrective conversations when necessary
- De-escalation techniques and reframing for constructive results
- Establishing boundaries and follow-up commitments
Integrating Feedforward into Your Team Culture
- Designing simple routines and rituals to sustain practice
- Evaluating impact: using qualitative and basic quantitative indicators
- Action planning: drafting your team’s feedforward implementation plan
Troubleshooting
- Common challenges and strategies to overcome resistance
- Recognizing when feedforward alone is insufficient and exploring alternative solutions
- Accessing coaching resources and escalation paths
Summary and Next Steps
Requirements
- Fundamental understanding of team leadership and communication principles
- Experience leading or coordinating small teams is advantageous
- Willingness to engage in role-playing and peer coaching activities
Target Audience
- Team leaders
- Managers
- Supervisors
- HR professionals
Testimonials (2)
Reports structuring, analysis, presentation, flexibility, editable...
PASCALE EL YAMMOUNY - Ora Invest
Course - Claude for Executive Leadership: Strategy, Decision-Making and Competitive Advantage
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.