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Course Outline
Module 1: ISO 9001 – Understanding the Standard
- Introduction to the principles of Quality Management.
- Overview of the ISO 9001 structure and its clauses.
- Explanation of key terms and definitions.
- The process approach and risk-based thinking.
- Comprehensive analysis of the requirements in ISO 9001:2015.
- Application of these requirements within real-world business scenarios.
- Guidance on documentation and implementation.
Module 2: ISO 9001 – Internal Auditor Training
- Defining the role and responsibilities of an internal auditor.
- Strategies for audit planning and preparation.
- Conducting opening and closing meetings effectively.
- Techniques for interviewing and collecting evidence.
- Classifying and reporting nonconformities.
- Writing clear and effective audit reports.
- Monitoring corrective actions.
- Practical audit simulations driven by case studies.
Module 3: ISO 27001 – Understanding the Standard
- Fundamentals of Information Security Management Systems (ISMS).
- Core concepts and principles of ISO 27001.
- Detailed walkthrough of the clauses in ISO 27001:2022 and the controls in Annex A.
- Methodologies for risk assessment and treatment.
- Requirements for the Statement of Applicability (SoA) and related documentation.
- Common implementation challenges and established best practices.
Module 4: ISO 27001 – Internal Auditor Training
- Specific auditing techniques for information security controls.
- Planning and executing internal audits for ISMS.
- Gathering evidence within digital environments.
- Reporting nonconformities related to information security.
- Managing follow-up activities and continual improvement processes.
- Audit roleplays based on realistic ISMS scenarios.
Summary and Next Steps
Requirements
- A foundational understanding of standard business processes.
- Familiarity with concepts related to quality assurance or information security.
- A strong interest in compliance, auditing practices, or management systems.
Target Audience
- Quality assurance specialists.
- Information security managers.
- Internal auditors and compliance officers.
21 Hours
