Course Outline
1. The significance of the evaluative conversation in the human resources management process.
2. Periodic evaluation versus ongoing assessment.
3. Advantages of using a formalized evaluative conversation.
4. Preparing for the evaluative conversation.
- How to inform about the evaluative conversation
- Gathering information and arguments
- Recognizing employee needs
- Purpose of the evaluative conversation
- Planning the evaluative conversation
- Structure
5. Conducting an effective evaluative conversation
- Causes of errors in evaluation
- How to reduce subjectivity in assessment
- Styles of conducting evaluative conversations
- Giving and receiving feedback
- Formulating constructive critical comments and praise
- Setting goals and creating development plans
- Conducting conversations with 'difficult' employees.
6. Effective communication during the evaluative conversation.
7. Building a competency map based on the evaluative conversation.
8. Planning employee development.
9. Manager actions between periodic evaluative conversations.
- Agreements after the conversation
- Conclusions for the future
- Evaluation of the conversation
- Consistent implementation of conversation agreements
Requirements
The course is general in nature and does not require specialized knowledge for participation.
Testimonials (4)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
the exercises and the way the trainer was explaining
Sorana Haiduc - Ness
Course - Stress Management and Prevention
1. Methodology 2. Its structure and usability 3. Real, practical examples and excercises