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Duration 7 hours
Course Outline
Course Introduction and Learning Objectives
- Welcome, course objectives, and agenda overview
- Connecting leadership to company mission and strategic goals
- Establishing participant expectations and conducting an initial self-assessment
Foundations of Situational Leadership
- Overview of leadership styles pertinent to field teams
- Assessing team competence and commitment levels
- Choosing the appropriate leadership approach for the task at hand
Effective Communication on the Jobsite
- Techniques for delivering clear, concise briefings and instructions
- Practising active listening and verifying understanding
- Conveying technical and safety information effectively under time pressure
Assertive Decision-Making and Problem Solving
- Structured decision-making processes for field-based issues
- Rapid root-cause analysis and implementing corrective actions
- Balancing speed, safety, and quality in decision-making
Motivation, Recognition, and Positive Feedback
- Practical motivators suited to technical tradespeople
- Providing constructive feedback and on-the-spot recognition
- Designing short-term incentives and non-monetary rewards
Performance Management and Productivity Practices
- Setting clear expectations and measurable goals
- Monitoring progress, KPIs, and conducting quick performance checks
- Coaching for skills enhancement and fostering accountability
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules
- Coordinating materials, tools, and subcontractor work
- Developing contingency plans for delays and site disruptions
Health, Safety Leadership and Compliance
- The leader's role in promoting safety-first behaviours
- Conducting effective safety briefings and job hazard analyses
- Managing incidents, reporting, and learning from near misses
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Navigating interpersonal conflicts and difficult conversations
- Fostering collaboration across multi-skill teams
- Encouraging inclusive behaviours and respectful communication
Practical Workshop: Scenario-Based Roleplays
- Facilitated roleplays reflecting common site challenges
- Receiving peer and trainer feedback using coaching frameworks
- Refining approaches and drafting individual action plans
Implementation Planning and Measurement
- Developing a 30-60-90 day leadership action plan
- Selecting simple productivity and safety metrics for monitoring
- Preparing for handoff to HR or senior management for follow-up
Summary and Next Steps
Requirements
- Working knowledge of electrical installation work and site operations
- Experience in supervising or collaborating within technical teams
- Acquaintance with workplace health and safety principles
Target Audience
- Team leaders and foremen in electrical installation
- Site supervisors and project managers
- HR or training coordinators overseeing field teams
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
