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Course Outline
Defining Coaching
- Clarify exactly what coaching is and how it is applied
- Connect coaching as a discipline to enhancing individual and team performance (or analyzing and correcting under-performance)
- Understand how shared learning can easily translate into a "commitment to action"
Coaching Models
- Introduction to the GROW model
- G = Goal: The purpose of the discussion or the changes the individual/team wishes to achieve
- R = Reality: An honest assessment of the current situation and the need for change
- O = Options: What can be done to achieve that change; what else; is there anything else…?
- W = Will: Is there the desire to see this through, or will one of the other factors – G, R, O – prevent the achievement of the change; how will we measure progress?
- Consideration of all factors required in:
- Turning vision into reality
- Delivering measurable outcomes
- Making effective decisions
- Managing change
- Introducing the House of Change: understanding the need sometimes to make things worse before they can get better
Becoming a Successful Coach
- How does a coach behave?
- What does a coach do?
- Understanding the need to remain separate – aloof? – from the details and only contribute individual comments or suggestions at appropriate times
- Coaching performance from individuals whose day-to-day work we don’t understand
The Link with Performance Management
- Objective setting – understanding what is required
- Managing against these objectives – understanding what success/shortfall looks like
- Recognizing (and correcting) under-performance; particularly recognizing the causes of under-performance (which may be nothing to do with the individual’s workload)
- Coaching and Feedback: links and differences
Coaching in Practice
- Facilitated coaching sessions – initially in a group environment to allow targeted feedback; then in coaching pairs – to put into practice the models which have already been discussed.
7 Hours
Testimonials (2)
training and feedback
Jochen Jung - Bachem
Course - DZM – delegating tasks and motivating employees
Promoting the interaction between people.
