Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to ChatGPT in the Public Sector
- Understanding ChatGPT and its underlying mechanisms.
- Applications within government workflows.
- Exploring strengths, limitations, and responsible usage.
Writing and Editing Official Communication
- Generating initial drafts for memos, emails, and reports.
- Enhancing tone, clarity, and the use of plain language.
- Tailoring content for various audiences and formats.
Summarization and Information Extraction
- Condensing extensive policy or research documents.
- Identifying and extracting key points and action items.
- Organizing summaries for briefings or meetings.
Prompt Design for Government Use
- Fundamental and advanced prompting strategies.
- Effective use of examples and role-based instructions.
- Developing reusable prompt templates for recurring tasks.
Translation and Multilingual Support
- Translating internal and public-facing communications.
- Maintaining a professional tone across different languages.
- Utilizing ChatGPT to foster inclusive and accessible language.
Productivity and Task Automation
- Brainstorming and generating ideas for new initiatives.
- Creating content from structured data (such as tables).
- Generating outlines for presentations or briefings.
Compliance, Security, and Ethical Use
- Addressing data privacy and information sharing risks.
- Adhering to internal AI and IT policies.
- Fostering public trust through responsible AI usage.
Conclusion and Next Steps
Requirements
- A foundational understanding of digital tools commonly used in public sector settings.
- No prior experience with AI or ChatGPT is necessary.
- Experience with drafting, reviewing, or managing official correspondence is beneficial.
Target Audience
- Public service teams and administrative professionals.
- Policy analysts and government communication specialists.
- Staff aiming to enhance productivity through AI-driven tools.
7 Hours
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.