AI-Enhanced Public Service Delivery Training Course

This instructor-led, live training in Norway (online or onsite) targets advanced-level government professionals and policy experts who aim to leverage DeepSeek for data-driven governance and policy innovation.

Upon completing this training, participants will be capable of:

• Leveraging DeepSeek AI to conduct policy analysis and strategic decision-making.
• Automating government reports and increasing data transparency.
• Applying AI-derived insights to drive public sector innovation.
• Boosting citizen engagement through AI-enabled solutions.

This instructor-led, live training in Norway (online or onsite) is designed for intermediate-level public sector professionals who wish to use Gemini to generate high-quality content, assist with research, and improve productivity through more advanced AI interactions.

By the end of this training, participants will be able to:

• Craft more effective and tailored prompts for specific use cases.
• Generate original and creative content using Gemini.
• Summarize and compare complex information with precision.
• Use Gemini for brainstorming, planning, and organizing ideas efficiently.

Artificial Intelligence is swiftly emerging as the bedrock of contemporary product management, revolutionizing our approach to uncovering customer needs, defining solutions, and making critical decisions. Much like the industrial shift brought by electricity, AI is fundamentally altering how products are constructed, validated, and evolved.

This live, instructor-led training, available either online or onsite, targets Product Owners, Scrum Masters, and Agile Coaches seeking to grasp how AI can augment product ownership and fortify decision-making processes.

Upon completing this training, participants will be equipped to:

• Comprehend the core principles of Artificial Intelligence and distinguish between conventional AI and Generative AI (GenAI).
• Implement the seven recommended stances of a Product Owner (including the newly introduced Orchestrator stance), utilizing AI to reinforce each role—such as Visionary, Experimenter, or Customer Representative.
• Master the art of effective prompting and regard AI tools as intelligent collaborators possessing specialized capabilities.
• Enhance customer insights by creating AI-assisted personas for hypothesis testing and discovery, all while preserving genuine customer interactions.
• Formulate and articulate a distinct product vision through structured frameworks like the 3x3 Framework, using AI to craft and visualize compelling narratives.
• Leverage Generative AI tools to expedite prototyping and hypothesis testing, for instance, by generating mock-ups or initial product concepts.
• Inform product decisions by employing AI tools to analyze, prioritize, and assess features based on value, feasibility, and user impact.
• Automate or delegate routine daily responsibilities (such as emails, stakeholder management, and note-taking) using AI, thereby freeing up time for strategic and creative endeavors.
• Facilitate discussions regarding AI ethics, bias, and data security to ensure responsible and sustainable AI adoption.
• Identify and design high-value AI use cases that are tailored to specific product and organizational contexts.
• Explore and experiment with approximately 20 distinct AI tools and models—ranging from productivity assistants and prototyping platforms to generative video, image, and coding solutions.