Course Outline
AI in the Modern Administrative Environment
- Defining AI and exploring its specific applications in administrative roles.
- An introduction to the capabilities of ChatGPT, Copilot, and Gemini.
- Addressing key privacy and security considerations when deploying AI tools.
Creating and Editing Content with AI
- Drafting and refining professional email correspondence.
- Condensing meeting notes and extensive documentation into concise summaries.
- Accelerating the creation of reports, proposals, and internal memos.
Managing Schedules and Tasks Using AI
- Leveraging AI to optimize calendar management and meeting coordination.
- Generating meeting agendas and follow-up communications.
- Configuring reminders and to-do lists via Copilot or Gemini integrations.
Advanced Prompting and AI Communication
- Crafting effective prompts to achieve higher-quality outputs.
- Adjusting tone, style, and formatting to suit different contexts.
- Iteratively refining and correcting AI-generated content.
Multilingual Support and Accessibility Features
- Utilizing AI tools for accurate text translation.
- Drafting inclusive and accessible communications.
- Adapting language to support diverse audiences effectively.
AI Applications in the Public Sector
- Examining real-world examples of AI-enhanced workflows in government settings.
- Reviewing policies and guidelines for AI adoption in public administration.
- Strategies for staying current with evolving tool capabilities.
Recap and Future Directions
Requirements
- Fundamental digital literacy and proficiency with standard office applications (e.g., Microsoft Word, Excel, email clients)
- Confidence in navigating web-based platforms
- No prior experience with artificial intelligence tools is necessary
Target Audience
- Clerical staff
- Administrative professionals
- Public sector operations personnel
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples