Course Outline
Introduction
• The current landscape of digital banking in Bulgaria and the region.
Creating Value
• Digital channels and mobile banking.
• Digital lending: shifting from branch visits to online processes that take minutes.
• SME banking.
Fintechs and Banks
• Competition and partnership dynamics.
• Mutual learning opportunities: what banks can adopt from fintechs, and vice versa.
Agile as a Catalyst for Transformation
• Insights from the trainer’s master’s research.
• Transitioning from project-based work to product-based thinking.
Organization, People, and Culture
• Why technology is not the sole solution.
• The roles of leadership and middle management.
Case Studies
• Transformations that succeeded and those that did not.
• Key lessons learned.
Summary and Next Steps
Requirements
Prerequisites
• No prior experience with Agile or digital product management is necessary.
• A general understanding of financial services is beneficial.
Target Audience
• Managers and specialists working in banks, insurance companies, and payment institutions.
• Teams at fintech companies.
• Consultants engaged with the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
