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Duration 7 hours
Course Outline
Grasping the Fundamentals of AI
- Defining AI and exploring real-world instances
- Distinguishing AI types, ranging from automation to machine learning
- Evaluating the impact of AI on business operations
AI in Business Process Automation
- The role of AI in enabling digital transformation
- Applications in accounting, HR, procurement, and customer service
- Conceptualizing process automation and intelligent workflows
Discovering AI Tools for Administrative Tasks
- Overview of standard AI utilities (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Live demonstrations of user-friendly AI tools
AI in Data Management and Decision-Making
- The relationship between AI and data: how intelligent systems process information
- Enhancing decision-making through AI insights
- Considerations on data privacy and ethical AI usage
Embedding AI into ERP and Automation Systems
- How AI augments ERP capabilities
- Illustrations of AI integration within procurement, finance, and HR modules
- Readying organizations for AI-led digital transformation
Practical Application
- Employing AI-driven office tools for routine duties
- Streamlining basic workflows using accessible platforms
- Collaborative exercises: spotting automation potential in the workplace
Best Practices and the Future of AI in Business
- Cultivating an environment of digital innovation
- Ethical frameworks and responsible AI deployment
- Adapting to AI-induced workplace shifts
Recap and Future Directions
Requirements
- Fundamental computer skills
- Proficiency with office software (e.g., Excel, Word, email clients)
- A desire to explore how AI aids in business process automation
Target Audience
- Administrative personnel across various departments
- Managers and team leaders
- Professionals aiming to comprehend AI in everyday business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation