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Course Outline

Module 1: The Modern AI Landscape & FSI Compliance

  • Clarifying the differences between Chat-Based AI and workflow productivity tools.
  • Navigating corporate data privacy, security boundaries, and best practices for safe AI usage within the insurance sector.

Module 2: Advanced Prompt Engineering Frameworks

  • Developing context-rich, multi-turn prompts to enhance the quality of AI-generated insights.
  • Preventing hallucinations and validating data outputs for internal reporting.

Module 3: Hands-On Productivity & Automation Use Cases

  • Practical workshops focusing on real-world applications: automating meeting summaries, optimizing email correspondence, and drafting strategic policy outlines.
  • Group session: Identifying common operational bottlenecks in claims and underwriting to map them to targeted AI solutions.

Requirements

  • Familiarity with internet usage.
  • Basic experience with artificial intelligence.
  • No prior programming knowledge required.

Audience

  • General office personnel.
 7 Hours

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