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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Defining AI: capabilities and limitations
- Core concepts: automation, machine learning, and natural language processing
- Practical examples of AI tools in everyday business operations
AI in Professional Settings
- Advantages of AI in administrative and analytical workflows
- Leading productivity tools powered by AI (including ChatGPT, Copilot, and Bard)
- Real-world case studies in finance, logistics, and executive support
Applied Use of ChatGPT
- Drafting professional correspondence and formal reports
- Condensing information and automatically generating meeting minutes
- Facilitating brainstorming sessions and creative ideation through prompting
Leveraging Microsoft Copilot for Efficiency
- Seamlessly integrating Copilot into Microsoft 365 ecosystem (Word, Excel, Outlook)
- Streamlining document generation and data interpretation
- Enhancing collaborative efforts during meetings and presentations
Automation and Prompt Engineering Strategies
- Techniques for crafting effective prompts to achieve precise AI outcomes
- Developing automation scripts via natural language AI inputs
- Workflow demonstrations for recurring administrative activities
Ethical AI and Data Governance
- Awareness of AI constraints and mitigating risks of over-dependence
- Best practices for managing sensitive data and safeguarding privacy
- Adhering to ethical AI usage standards and organizational policies
Interactive Practice
- Simulated workflows utilizing ChatGPT and Copilot
- Group activities focused on identifying automation potential
- Developing a strategic plan for responsible AI integration in daily operations
Wrap-up and Future Directions
Requirements
- Foundational knowledge of office software and digital platforms
- Familiarity with standard daily digital communication practices in a work environment
- A genuine interest in leveraging technology to drive productivity improvements
Target Audience
- Business professionals in non-technical roles (including finance, logistics, administration, and trading)
- Managers and team leaders
- Professionals aiming to adopt AI tools with both safety and efficiency in mind
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation