AI for Productivity and Safe Use in the Workplace Training Course
Artificial Intelligence (AI) is reshaping the way we work, from automating routine tasks to boosting collaboration and decision-making capabilities. Tools such as ChatGPT and Microsoft Copilot allow teams to create content, analyse data, and streamline communication. However, it is crucial to use these tools with a clear understanding of data privacy, security, and ethical standards.
This instructor-led live training (available online or onsite) is designed for beginner-level professionals and managers who want to grasp the fundamentals of AI and apply AI tools safely and effectively in their daily operations.
Upon completion of this training, participants will be able to:
- Grasp the fundamentals of AI and its applications in the workplace.
- Utilise ChatGPT and Copilot to enhance productivity and collaboration.
- Deploy AI tools responsibly, with a keen awareness of data privacy and ethics.
- Identify opportunities to automate repetitive tasks using AI.
Course Format
- Interactive lectures and discussions.
- Practical exercises based on real-world business scenarios.
- Guided practice sessions with ChatGPT, Copilot, and automation prompts.
Customisation Options
- To request tailored training for this course, please contact us to arrange it.
Course Outline
Introduction to Artificial Intelligence
- Clarifying what AI is and what it is not
- Key concepts: automation, machine learning, and natural language processing
- Examples of AI tools used in daily business operations
AI in the Workplace
- Benefits of using AI in administrative and analytical tasks
- Common AI-powered productivity tools (ChatGPT, Copilot, Bard, etc.)
- Case examples of AI in finance, logistics, and management support
Practical Use of ChatGPT
- Drafting professional emails and reports
- Summarising information and generating meeting notes
- Brainstorming and idea generation through prompts
Using Microsoft Copilot for Productivity
- Integrating Copilot with Microsoft 365 applications (Word, Excel, Outlook)
- Automating document creation and data analysis
- Collaborative AI assistance in meetings and presentations
Automation and Prompting Techniques
- Techniques for writing effective prompts to ensure accurate AI responses
- Creating automation scripts using plain-language AI prompts
- Workflow examples for automating repetitive administrative tasks
Responsible AI Use and Data Privacy
- Understanding AI limitations and avoiding overreliance
- Handling sensitive data and protecting privacy
- Ethical use of AI and adherence to organisational policies
Hands-on Practice
- Simulated tasks using ChatGPT and Copilot
- Team exercises for identifying automation opportunities
- Action plan for responsible AI adoption in daily operations
Summary and Next Steps
Requirements
- Basic familiarity with office applications and online tools
- Experience with day-to-day digital communication in the workplace
- An interest in improving productivity through technology
Target Audience
- Non-technical and business staff (finance, logistics, admin, trading, etc.)
- Managers and team leads
- Professionals seeking to apply AI tools safely and efficiently
Open Training Courses require 5+ participants.
AI for Productivity and Safe Use in the Workplace Training Course - Booking
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Testimonials (2)
The trainer is patient and very helpful. He knows the topic well.
CLIFFORD TABARES - Universal Leaf Philippines, Inc.
Course - Agentic AI for Business Automation: Use Cases & Integration
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
Brett McLaren - Zoll Itamar
Course - ChatGPT for Productivity: A Beginner’s Guide
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