Introduction to AI for Administrative Operations Training Course

This hands-on course on Agentic AI for Business Automation empowers participants to design, integrate, and scale AI-driven agents for real-world business processes. It emphasizes identifying automation opportunities, tool integration, and developing practical applications across customer service, supply chain, and marketing workflows.

This live, instructor-led training (available online or onsite) targets intermediate professionals aiming to implement AI-powered automation via no-code, low-code, and Python-based methods.

Upon completion, participants will be able to:

• Pinpoint key areas where agentic AI enhances process efficiency and innovation.
• Map workflows suitable for AI agent integration.
• Implement automation through APIs and orchestration tools.
• Integrate AI models into real business scenarios with measurable impact.
• Develop governance and monitoring structures for AI-driven operations.

Format of the Course

• Interactive lectures and practical demonstrations.
• Hands-on exercises and guided projects.
• Live implementation in a sandbox automation environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Norway (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Understand the technical foundations of Transformers, LLMs, and SLMs.
• Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

 

This instructor-led, live training in Norway (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it - using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

 

The 'Artificial Intelligence (AI) for Corporate Professionals' course offers an introductory exploration of how AI can be safely and effectively implemented across various corporate departments to enhance productivity, improve communication, and streamline operations.

This instructor-led live training, available either online or onsite, is designed for non-technical corporate professionals seeking to understand and utilize AI tools such as ChatGPT, Gemini, and Copilot to optimize their daily workflows.

Upon completion of this training, participants will be capable of:

• Grasping the fundamentals of AI, along with its associated risks and ethical considerations.
• Leveraging AI to automate tasks and assist with communication and research activities.
• Crafting structured prompts specifically tailored to real-world administrative responsibilities.
• Strategizing for the safe and scalable integration of AI tools within their teams.

Course Format

• Interactive lectures and discussions.
• Practical application of AI tools in corporate scenarios.
• Guided exercises focusing on process improvement and communication.

Customization Options

• To arrange a customized training session for this course, tailored to your department’s specific workflows or internal tools, please contact us.

This instructor-led live training in Norway (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This intensive, practical program is designed to elevate your team from "general users" to "power implementers," transforming AI from a basic chat tool into a specialized assistant capable of complex document analysis and process automation.

This instructor-led, live training in Norway (online or onsite) is aimed at intermediate-level to advanced-level developers and AI hobbyists who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is reshaping the way we work, from automating routine tasks to boosting collaboration and decision-making capabilities. Tools such as ChatGPT and Microsoft Copilot allow teams to create content, analyse data, and streamline communication. However, it is crucial to use these tools with a clear understanding of data privacy, security, and ethical standards.

This instructor-led live training (available online or onsite) is designed for beginner-level professionals and managers who want to grasp the fundamentals of AI and apply AI tools safely and effectively in their daily operations.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of AI and its applications in the workplace.
• Utilise ChatGPT and Copilot to enhance productivity and collaboration.
• Deploy AI tools responsibly, with a keen awareness of data privacy and ethics.
• Identify opportunities to automate repetitive tasks using AI.

Course Format

• Interactive lectures and discussions.
• Practical exercises based on real-world business scenarios.
• Guided practice sessions with ChatGPT, Copilot, and automation prompts.

Customisation Options

• To request tailored training for this course, please contact us to arrange it.

Artificial Intelligence (AI) is a rapidly evolving field that provides tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.

This instructor-led, live training (online or onsite) is aimed at non-technical professionals who wish to understand what AI is, how it works, and how it can improve productivity across departments in a company.

By the end of this training, participants will be able to:

• Grasp the fundamental concepts and capabilities of AI.
• Recognize how AI is transforming various business areas.
• Identify AI tools that can be used to enhance daily workflows.
• Integrate simple AI-powered processes to improve decision-making and efficiency.

Format of the Course

• Interactive lecture and discussion.
• Hands-on demonstrations using AI tools.
• Scenario-based exercises and use case exploration.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

What You Will Learn

Core Tools and Features
Participants will become familiar with Canva’s essential tools: adding and formatting text, and working with images and graphics – the foundation for creating clear and visually appealing designs.

Building Your First Project
Through a hands-on session, participants will build their first project, learning how to select templates, adjust colors and fonts, and personalize designs with custom elements.

Advanced Design Techniques
Participants will explore advanced features to create professional and unique projects, including gradients, infographics, diagrams, and photo editing techniques such as filters, cropping, and color correction.

AI in Canva
Participants will learn to utilize AI tools to automate tasks, generate graphics and text, and streamline the design process, thereby boosting both efficiency and quality.

ChatGPT and Microsoft 365 Copilot are artificial intelligence-powered tools designed to boost productivity and communication by automating tasks, generating intelligent content, and optimizing workflows.

This live, instructor-led training, available online or onsite, targets intermediate-level professionals looking to harness the combined capabilities of ChatGPT and Microsoft 365 Copilot to automate document creation, improve communication, and support data-driven decision-making.

Upon completing this training, participants will be able to:

• Utilize ChatGPT to automate drafting, summarization, and ideation tasks.
• Apply advanced prompting techniques to achieve higher-quality AI outputs.
• Leverage Microsoft 365 Copilot within Excel, PowerPoint, and Outlook to analyze data and streamline communication.
• Integrate Copilot into enterprise workflows to enhance collaboration and automate processes.

Course Format

• Interactive lectures and demonstrations.
• Hands-on exercises and real-world case studies.
• Practical application within the Microsoft 365 environment.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.

ChatGPT is an AI-driven conversational tool designed to boost productivity by supporting content creation, research, communication, and workflow automation.

This instructor-led live training (available online or onsite) targets professionals with little to no prior experience in AI who want to enhance their efficiency by integrating ChatGPT into their daily tasks.

Upon completing this training, participants will be able to:

• Grasp the fundamentals of ChatGPT and its underlying mechanics.
• Apply ChatGPT effectively across various workplace responsibilities.
• Craft optimized prompts to receive higher-quality responses.
• Recognize ChatGPT’s limitations and adhere to best practices.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and practical practice.
• Hands-on implementation within a live lab environment.

Customization Options

• For customized training arrangements, please contact us.

By the end of this training, participants will be able to:

• Master enterprise prompt architecture across six layers: Role, Context, Constraints, Domain Standards, Format, and Examples.
• Encode business, security, and compliance constraints (such as GDPR, the EU AI Act, and sector standards) directly into prompts.
• Co-build a prompt library that is validated, shared, and governed by all teams.
• Define sustainable governance frameworks, including the Prompt Curator role, naming conventions, versioning, and quality metrics.
• Leave with concrete deliverables: Library v1.0, Governance Charter, and a 30-Day Deployment Plan.

Course format for participant assessment

• Interactive multi-profile workshops involving Architects, Developers, QA, and Team Leaders.
• Facilitated co-construction by an architect-consultant, enabling participants to build real, operational deliverables.
• All co-built deliverables belong entirely to the client organization.

Course customization options

• To request a customized version of this training, please contact us to arrange the necessary preparations.

Artificial Intelligence (AI) represents a branch of computer science dedicated to enabling systems to execute tasks that traditionally demand human cognitive abilities, such as reasoning, learning, and decision-making.

This instructor-led, live training session, available either online or onsite, is specifically designed for beginner-level business and administrative professionals. The goal is to help participants comprehend how AI facilitates process automation and how it can be leveraged in their daily routines to boost efficiency and productivity.

Upon completion of this training, participants will be capable of:

• Grasping the fundamental concepts and principles of Artificial Intelligence.
• Recognizing the ways AI is reshaping business processes across various departments.
• Identifying opportunities to implement AI tools for automating tasks and supporting decision-making.
• Utilizing practical, AI-driven tools to streamline daily administrative and analytical responsibilities.

Course Format

• Interactive lectures and discussions.
• Case studies and real-world examples.
• Hands-on exercises utilizing accessible AI tools.

Course Customization Options

• To arrange a customized training program for this course, please contact us.

Artificial Intelligence (AI) is no longer a distant concept—it is a part of our everyday personal and professional lives. From chatbots and image recognition to document analysis and voice assistants, AI technologies are reshaping how we work, communicate, and make decisions. This beginner-friendly course provides participants with a clear and accessible introduction to AI, without requiring a technical background. Through simple explanations, real-life examples, and interactive activities, attendees will understand what AI is, how it works, and how to use it responsibly and effectively.