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Course Outline
Module 1: Fundamentals of AI in the Modern Office
- Introduction to Large Language Models (LLMs) and their applicability in administrative roles.
- Core principles of prompt engineering for productivity tasks.
- Ethical considerations and data privacy in workplace AI usage.
- Overview of the ChatGPT interface and its primary features.
Module 2: Information Management and Summarization
- Creating summaries and syntheses of lengthy documents, reports, and articles.
- Generating meeting minutes from transcripts.
- Utilizing ChatGPT for data organization and information categorization.
- Extracting key insights and conducting sentiment analysis on texts.
Module 3: AI-Assisted Communication and Writing
- Automating email correspondence (standard replies, follow-ups, invitations).
- Drafting formal letters, internal communications, and memos.
- Structuring presentations and speeches effectively.
- Refining grammar and writing style for professional communication.
Module 4: Planning, Organization, and Task Automation
- Project planning: developing action plans, schedules, and task assignments.
- Agenda management: creating calendars and meeting reminders.
- Generating task lists and prioritizing activities.
- Automating repetitive tasks: email sorting, recurring report generation, and document management.
- Leveraging AI for problem-solving and decision-making.
Module 5: Practical Cases and Exercises
- Workshop: Building a project plan from scratch with ChatGPT.
- Exercise: Summarizing a financial report and drafting an executive email.
- Simulation: Planning a meeting and writing the minutes.
- Designing customized templates for daily use.
Summary and Next Steps
Requirements
- No prior knowledge of artificial intelligence is necessary.
- A fundamental understanding of administrative duties and information management is beneficial.
Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals looking to boost productivity and efficiency in office management
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
