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 Duration 15 hours

Course Outline

Foundations of AI-Enhanced Productivity

  • Understanding Generative AI
    • An overview of the history and evolution of language models.
    • Conceptual grasp of Large Language Models (LLMs).
    • Reviewing the capabilities and inherent limitations of tools such as ChatGPT.
  • Getting Started with ChatGPT
    • Setting up accounts and navigating the user interface.
    • Core concepts: exploring temperature, context, and the definition of a "persona".
  • Practical Task: Generating a first draft using ChatGPT.

The Discipline of Prompt Engineering

  • Structure of an Effective Prompt
    • Essential elements: defining the task, context, role, format, and tone.
    • Techniques for iterative "ask and improve" interactions.
  • Advanced Prompting Methods
    • Chain-of-Thought: Directing the AI to reason through problems step-by-step.
    • Few-Shot Prompting: Utilizing examples to sharpen and refine results.
    • The importance of iteration and refinement for achieving precise outputs.
  • Practical Task: Refining a prompt until it yields the desired result for a management report.

Streamlining Writing and Summarization

  • Automating Email Drafting and Responses
    • Creating professional email drafts with AI assistance.
    • Automating both standard and personalized replies.
  • Document Summarization and Insight Extraction
    • Condensing meeting minutes, articles, and extensive documents.
    • Identifying key points and action items from complex text sources.
  • Practical Task: Using ChatGPT to summarize a document and craft a corresponding email response.

Leveraging Microsoft 365 Copilot in Excel

  • Introduction to Copilot in Excel
    • Familiarizing with the interface and understanding its analytical capabilities.
    • Crafting effective prompts to drive data analysis.
  • Data Analysis and Visual Representation
    • Instructing Copilot to process large datasets.
    • Automatically generating charts, pivot tables, and visual assets.
  • Predictive Modeling and Reporting
    • Utilizing Copilot to generate forecasts based on historical trends.
    • Drafting reports directly from spreadsheet data.
  • Practical Task: Analyzing a sales dataset, generating a forecast, and creating a visual chart using Copilot.

Applying Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Generating presentation structures from Word documents or text outlines.
    • Enhancing slides through design suggestions, image selection, and content restructuring.
    • Practical Task: Building a comprehensive project presentation using Copilot.
  • Copilot in Outlook
    • Drafting and simplifying professional correspondence.
    • Optimizing inbox management by summarizing long threads and prioritizing critical messages.
    • Practical Task: Summarizing an email chain and generating a concise reply with Copilot.

Integration and Complex Workflows

  • AI Agent Workflows in Corporate Settings
    • Integrating Copilot with SharePoint and Microsoft Fabric.
    • Automating repetitive tasks and broader business processes.
  • Data Governance and Security
    • Navigating ethical considerations and privacy standards in AI usage.
    • Adhering to best practices for managing sensitive data.
  • Practical Task: Designing a basic team workflow automation within SharePoint using Copilot.
  • Conclusion and Q&A: Exploring the future trajectory of AI in the workplace and identifying resources for ongoing professional development.

Requirements

  • Familiarity with Microsoft 365 applications is essential.
  • Background experience in basic productivity or office management tasks.
  • No prior knowledge of AI tools is necessary to participate.

Target Audience

  • Office professionals and productivity experts.
  • Project managers and coordination leads.
  • Teams seeking to integrate AI solutions into their daily operations.

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