Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 14 hours
Course Outline
Introduction to ChatGPT in Administrative Roles
- Defining the scope of what ChatGPT can and cannot automate.
- Exploring prevalent use cases within administrative departments.
- Crafting effective prompts for standard routine tasks.
Automating Routine Writing Tasks
- Drafting emails, internal notices, and external announcements.
- Generating summaries, meeting minutes, and follow-up communications.
- Creating standardized text outputs for consistent, repeated use.
Document Formatting and Cleanup
- Rewriting, reformatting, and reorganizing existing content.
- Transforming unstructured notes into professional documents.
- Correcting grammar, ensuring consistency, and fixing layout issues.
Creating Templates and Administrative Tools
- Developing checklists, forms, and reusable structural frameworks.
- Drafting Standard Operating Procedures (SOPs) and compliance-oriented layouts.
- Automating the creation of repetitive document types.
Data Handling and Light Data Automation
- Structuring information extracted from raw text sources.
- Identifying key fields and converting content into tabular formats.
- Generating data-ready summaries for integration into entry or reporting systems.
Task Management and Workflow Support
- Drafting schedules, reminders, and detailed task instructions.
- Automating the creation of planning documentation.
- Supporting complex, multi-step administrative processes.
Safe and Responsible AI Usage for Administrative Work
- Recognizing limitations and strategies for error prevention.
- Appropriate handling of confidential and sensitive information.
- Maintaining accuracy and consistency in all AI-generated outputs.
Advanced Prompting for Administrative Efficiency
- Applying prompt patterns to optimize repeated workflows.
- Designing mini-automation sequences for common tasks.
- Refining instructions to improve the quality of results.
Summary and Next Steps
Requirements
- A foundational understanding of standard office workflows.
- Practical experience with common productivity software.
- Proficiency in handling digital documents.
Target Audience
- Clerical support teams.
- Administrative coordinators.
- Data entry specialists.
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
