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Course Outline

Defining Business Analysis

An overview of the business analysis discipline

  • Key roles and associated responsibilities
  • Differentiating business analysis from other related fields

Introduction to the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices endorsed by the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Collecting business needs at the organizational or departmental level

  • Conducting needs analysis
  • Selecting the most appropriate elicitation techniques
  • Gathering enterprise-level context through strategic, tactical, and operational tools

Exploring nine key elicitation techniques

  • Confirming the necessary steps for information gathering
  • Recording and verifying elicitation outcomes

Conducting Enterprise Analysis

Analyzing the business landscape

  • Classifying and prioritizing business needs and issues using affinity diagrams
  • Evaluating business capabilities and identifying gaps

Identifying problems and discovering opportunities

  • Uncovering the root causes of issues
  • Spotting opportunities for growth
  • Defining elements of the initial solution scope
  • Formulating action-oriented business initiatives to meet needs and capitalize on opportunities

Evaluating the feasibility of options

  • Using the 2x2 analysis grid
  • Applying prioritization matrices
  • Forecasting project benefits and costs

Documenting essential project parameters

  • Establishing SMART project objectives
  • Specifying critical project components and deliverables

Planning and Monitoring the Business Analysis Process

Preparing for requirements analysis

  • Documenting assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Constructing the communication plan

Conducting stakeholder analysis

  • Identifying primary stakeholders
  • Evaluating the impact stakeholders have on the project

Establishing a change management process

  • Baselining the plan
  • Adhering to the defined change management workflow
  • Overseeing the change control process

Managing and Communicating Requirements

Analyzing requirements

  • Verifying, prioritizing, and structuring requirements
  • Formulating the requirements specification document
  • Mapping key relationships through traceability

Implementing the communication plan

  • Addressing common challenges encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder consensus and resolving conflicts

Assessing and Validating Solutions

Distributing requirements

  • Maximizing business value
  • Evaluating dependencies among individual requirements

Evaluating organizational readiness

  • Identifying gaps in organizational capabilities
  • Defining business and technical impacts on the organization

Building Business Analysis Competencies

  • Moving beyond the mechanical aspects of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking a comprehensive understanding of the essential tasks and techniques in business analysis, as well as those responsible for evaluating business options and their outcomes effectively.

 21 Hours

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