MSP® Foundation & Practitioner Training Course

This instructor-led, live training in Norway (online or on-site) is designed for advanced professionals who want to master ClickUp's reporting and dashboard features to enable data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This course provides in-depth guidance on Process Owner responsibilities, enabling professionals to clearly articulate their contributions as a process. It offers the necessary education to oversee the design, re-engineering, and improvement of IT Service Management (ITSM) processes, particularly within Agile Service Management contexts. Participants learn to apply Scrum practices to their Process Owner duties and utilize Agile and Lean principles to establish ‘just enough’ process, ensuring continuous alignment between process performance and overall business goals.

This instructor-led, live training in Norway (online or onsite) targets intermediate-level professionals who want to boost workflow efficiency by leveraging ClickUp’s automation and integration features.

Upon completing this training, participants will be able to:

• Grasp ClickUp’s automation capabilities and their practical applications.
• Design and manage automations to streamline operational processes.
• Connect ClickUp with third-party platforms such as Slack, Google Drive, and Zapier.
• Configure triggers, conditions, and actions to automate task management.
• Enhance team collaboration through the strategic use of automation and integrations.

This instructor-led live training, offered online or onsite in Norway, targets intermediate professionals seeking to apply Agile project management principles through ClickUp.

By the end of the training, participants will be equipped to:

• Configure and set up ClickUp for Agile project management.
• Effectively manage epics, backlogs, and sprints.
• Utilize ClickUp’s Timeline, List, and Kanban views to streamline Agile workflows.
• Monitor team velocity, performance metrics, and burndown charts.
• Automate Agile processes to boost operational efficiency.
• Seamlessly integrate ClickUp with other Agile development tools.

This instructor-led, live training in Norway (online or onsite) is designed for advanced professionals who want to tailor ClickUp for business operations, improve process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates for business operations.
• Develop and optimize workflows for process management.
• Implement advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in Norway (online or onsite) is designed for advanced professionals looking to utilize ClickUp for managing large-scale initiatives, facilitating cross-functional teamwork, and achieving enterprise-wide operational excellence.

Upon completion of this training, participants will be able to:

• Deploy ClickUp across the enterprise using industry best practices.
• Organize workspaces, spaces, and projects effectively for large teams.
• Utilize advanced reporting tools and dashboards to gain executive-level insights.
• Automate business processes and seamlessly integrate ClickUp with existing enterprise systems.
• Strengthen governance, compliance, and security protocols within the ClickUp environment.

This instructor-led, live training in Norway (online or onsite) is tailored for beginner-level professionals seeking to master the fundamentals of ClickUp for task and project management, as well as personal productivity.

Upon completing this training, participants will be able to:

• Navigate ClickUp’s interface and understand its workspace structure.
• Create and manage tasks, lists, and projects with efficiency.
• Leverage views such as List, Board, and Calendar for enhanced organization.
• Apply productivity features including priorities, tags, and custom statuses.
• Collaborate effectively through comments, mentions, and shared spaces.
• Establish personal productivity workflows to manage daily tasks.

This instructor-led, live training in Norway covers the advanced capabilities of JIRA, including the creation and management of various JIRA project types, the use of JIRA for agile projects, the configuration of agile boards, the management of built-in and custom fields, the creation and management of screens and filters, the execution of basic and advanced issue searches, the application of screen schemes, the management and updating of workflows, the configuration and application of workflow schemes, as well as analysis and report generation.

Upon completion of this training, participants will be capable of:

• Effectively managing issues.
• Creating and executing Scrum and Kanban projects.
• Administering built-in and custom fields.
• Understanding and managing business processes, workflows, and workflow schemes.
• Conducting basic and advanced searches and analyses.
• Generating and reviewing reports.

This instructor-led live training in Norway introduces participants to JIRA's approach to software planning, tracking, and release management while guiding them through the creation and administration of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

This instructor-led live training in Norway (available online or onsite) is designed for intermediate-level professionals who want to optimize team collaboration using ClickUp’s advanced features.

By the conclusion of this training, participants will be able to:

• Set up and manage collaborative workspaces for teams.
• Leverage ClickUp’s advanced task management features for team coordination.
• Improve team communication using ClickUp’s built-in tools.
• Utilize ClickUp’s reporting and dashboards for team performance tracking.
• Automate workflows to streamline team processes.
• Integrate ClickUp with other collaboration tools.

This instructor-led live training in Norway (online or on-site) targets intermediate business analysts seeking to learn business analysis techniques and prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Understand the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This instructor-led, live training in Norway (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

Live, instructor-led training in Norway focused on linking Trello, QuickBooks, and Google Workspace. Participants will learn to automate workflows, integrate WhatsApp API alerts, and enforce security measures. Practical exercises enable teams to centralize data and boost overall operational efficiency.