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 Duration 20 hours

Course Outline

1. Assessment and Core Integration Principles

  • Digital Ecosystems and Process Automation
    • Advantages and structural design of interconnected systems
    • Categorizing integrations: native, connector-based, and API-driven
    • Common automation tools: Zapier, Make, API Connector, and Power Automate
  • Internal Workflow Analysis
    • Mapping current workflows to identify optimization opportunities
    • Setting clear goals and defining efficiency metrics
    • Documenting current states and designing future-state processes
  • Practical Demo: Automating basic Gmail tasks to create entries in Trello (email receipt → task generation)

2. Trello and Google Workspace Connectivity

  • Trello integration with Google Sheets and Drive
    • Connecting dashboards to control spreadsheets
    • Automated report generation and file uploads
    • Drive synchronization and version management
  • Trello integration with Gmail and Calendar
    • Automatic distribution of reminders and alerts
    • Synchronizing task deadlines with calendar events
  • Applied Scenario: Managing collaborative projects in Trello with automated dashboards in Google Sheets

3. QuickBooks Integration and Automated Communication

  • QuickBooks connection to Google Workspace
    • Automated export of financial reporting
    • Budget monitoring and reconciliation via Sheets
  • QuickBooks connection to Trello
    • Aligning projects with cost centers for financial tracking
    • Automatic task status updates based on budget utilization
  • Overview of WhatsApp Business API / Twilio / WATI
    • Core concepts and integration methods
    • Practical applications: task alerts, billing reminders, and customer follow-ups
    • Workflow example: “Trigger in Trello or QuickBooks → automated WhatsApp message.”
  • Combined Scenario: Project completion → accounting entry → automated client notification via WhatsApp

4. Security, Governance, and Deployment

  • Security and Access Management
    • Secure authentication methods (OAuth, tokens)
    • Role-based permissions and data privacy controls
  • Monitoring and Upkeep
    • Oversight of active automation flows
    • Handling errors and managing alerts
    • Ensuring scalability of integrated solutions
  • Documentation and Continuous Refinement
    • Maintaining an integration registry and best practices
    • Evaluating impact through efficiency KPIs
  • Capstone Project: Designing a unified workflow that combines Trello, QuickBooks, Google Workspace, and automated WhatsApp notifications

Requirements

  • Familiarity with Trello, QuickBooks, and Google Workspace
  • Active access to these platforms for practical assignments

Target Audience

  • Operations coordinators and managers
  • Administrative and finance team members
  • Project leaders and professionals driving innovation or digital transformation

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