Get in Touch
 Duration 14 hours

Course Outline

Advanced Knowledge Management Principles in Microsoft 365

  • Foundations of structured knowledge management
  • Designing scalable architectures with SharePoint and Teams
  • Utilizing metadata, version control, and document libraries

Constructing and Linking SharePoint Knowledge Repositories

  • Building interconnected SharePoint sites and document libraries
  • Applying metadata columns, content types, and lookup fields
  • Defining site hierarchies and facilitating cross-site navigation

Creating Dynamic Dashboards with Power BI

  • Connecting SharePoint and Microsoft Lists data to Power BI
  • Developing real-time dashboards for monitoring knowledge assets
  • Designing KPIs and visual reports to support data-driven decision making

Customizing Knowledge Workflows via Power Automate

  • Automating approval, review, and publishing cycles
  • Incorporating Teams notifications and adaptive cards
  • Creating multi-step flows for comprehensive document lifecycle management

Establishing Collaborative Content Ecosystems

  • Harnessing Teams and OneNote for collaborative knowledge capture
  • Synchronizing SharePoint pages, Lists, and Planner boards
  • Implementing governance frameworks, roles, and permissions

Optimizing and Maintaining Knowledge Systems

  • Enforcing data retention, archiving, and compliance standards
  • Conducting routine audits and metadata refinements
  • Enhancing system performance and minimizing content duplication

Best Practices for Knowledge Management in Microsoft 365

  • Revisiting key principles of knowledge system design
  • Safeguarding consistency and discoverability across all content
  • Boosting adoption and engagement through strategic user experience design

Requirements

  • Demonstrated proficiency in core Microsoft 365 applications, including SharePoint, Teams, and OneNote
  • Practical experience in knowledge management or content strategy

Target Audience

  • Knowledge managers responsible for building organized information repositories
  • Content strategists focused on developing interconnected knowledge architectures
  • IT specialists overseeing organizational knowledge within the Microsoft 365 platform

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories