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Course Outline
Advanced Concepts in Microsoft 365 Knowledge Management
- Core principles of structured knowledge management
- Architecting scalable systems with SharePoint and Teams
- Utilizing metadata, version control, and document libraries effectively
Constructing and Connecting SharePoint Knowledge Hubs
- Building interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields for organization
- Defining site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Synchronizing SharePoint and Microsoft Lists data with Power BI
- Building real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports to drive data-based insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publication cycles
- Seamless integration of Teams notifications and adaptive cards
- Constructing multi-step flows for comprehensive document lifecycle management
Establishing Collaborative Content Ecosystems
- Harnessing Teams and OneNote for collaborative knowledge capture
- Unifying SharePoint pages, Lists, and Planner boards
- Setting up governance structures, roles, and permission frameworks
Sustaining and Enhancing Knowledge Systems
- Enforcing data retention, archiving, and compliance standards
- Conducting periodic audits and maintaining metadata accuracy
- Boosting system efficiency and minimizing content duplication
Best Practices for Microsoft 365 Knowledge Management
- Evaluation of fundamental knowledge system design strategies
- Promoting consistency and ease of discovery across all content
- Encouraging user adoption and engagement through superior user experience design
Requirements
- Demonstrated proficiency with core Microsoft 365 applications (SharePoint, Teams, and OneNote)
- Professional experience in knowledge management or content strategy
Target Audience
- Knowledge managers focused on structuring comprehensive information repositories
- Content strategists designing interconnected knowledge ecosystems
- IT specialists responsible for overseeing organizational knowledge assets within Microsoft 365
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
The practice and trainer knowledge