Customer Discovery for Product Teams Training Course

Business analysis is the process of investigating, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the change management process within an organization and in the design of new business solutions. The goal of business analysis is to ensure that technological, process, or organizational solutions align with business goals and needs. It plays a crucial role in ensuring the success of projects and organizational changes by ensuring that implemented solutions are accurate, feasible, and fully meet business requirements.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master sophisticated techniques that generate tangible business value. Through practical exercises and real-world tools, participants will learn to dissect complex data, streamline processes, engage key stakeholders, and convert strategic goals into actionable outcomes using OKRs. Upon completion, attendees will possess a well-defined toolkit designed to amplify impact and achieve quantifiable results.

This instructor-led, live session in Norway (conducted online or on-site) targets professionals from beginner to advanced levels who aim to integrate generative AI tools into their daily business analyst responsibilities. This includes enhancing analysis, refining documentation, organizing information, and improving stakeholder interactions.

By the end of this program, participants will be able to:

• Understand the genuine strengths and constraints of GenAI models, such as hallucinations and context window limitations.
• Utilize AI as a high-level tool that supports thinking and analytical procedures.
• Create precise requirement structures and technical documents with AI assistance.
• Expedite conceptual tasks, ranging from generating hypotheses to preparing documentation drafts.
• Evaluate the quality and factual accuracy of AI-generated content with conscious intent.
• Acquire knowledge regarding the secure and ethical application of AI tools in relation to corporate data.

This live, instructor-led course in Norway introduces cost-effectiveness analysis to intermediate-level professionals. It guides them through defining key questions, quantifying costs and outcomes, utilizing analytical frameworks, and managing uncertainty to facilitate rational, evidence-driven decision-making across diverse sectors.

This instructor-led, live training in Norway (online or on-site) is tailored for intermediate-level managers and specialists seeking to grasp the drivers of digital change in financial services and how to apply these changes within their organizations.

Upon completing this training, participants will be able to:

• Articulate the key drivers of digital change in banking and financial services.
• Recognize where digital channels, lending solutions, and SME banking generate value.
• Understand how Agile methodologies and product thinking facilitate transformation.
• Draw insights from both successful and unsuccessful transformation initiatives.

This course offers a comprehensive introduction to the recently enacted Accessibility Law, providing developers with the practical expertise needed to design, develop, and sustain fully accessible applications. Beginning with an analysis of the law's significance and broader implications, the curriculum rapidly transitions into practical coding techniques, essential tools, and testing methodologies to guarantee compliance and inclusivity for users with disabilities.

This instructor-led, live training in Norway (online or onsite) is aimed at intermediate-level web developers and UX designers who wish to leverage LangChain to create intuitive and user-friendly web applications.

By the end of this training, participants will be able to:

• Understand the fundamental concepts of LangChain and its role in enhancing web user experience.
• Implement LangChain in web apps to create dynamic and responsive interfaces.
• Integrate APIs into web apps to improve interactivity and user engagement.
• Optimize user experience using LangChain’s advanced customization features.
• Analyze user behavior data to fine-tune web app performance and experience.

This instructor-led, live training in Norway (online or onsite) is designed for individuals who want to utilize Figma to create user interfaces for new or existing software applications and websites.

By the conclusion of this training, participants will be able to:

• Create modern UI designs in Figma.
• Develop a working, clickable application prototype.
• Apply design best practices.
• Accelerate the completion speed of design projects.
• Collaborate with other designers and developers using Figma.

This instructor-led, live training in Norway (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to apply Human-Centered Design methodologies in product development, service design, and business innovation.

By the end of this training, participants will be able to:

• Understand and apply Human-Centered Design principles.
• Conduct user research to identify pain points and opportunities.
• Develop user personas and journey maps.
• Ideate, prototype, and test solutions iteratively.
• Apply design thinking frameworks in real-world projects.

A practical training in Norway that equips insurance professionals with the skills to leverage AI, data, and InsurTech trends to modernize operations and enhance customer engagement. Through workshops, case studies, and practical exercises, participants will develop robust digital strategies to navigate a rapidly changing industry.

This instructor-led live training in Norway explores practical Requirements Engineering concepts, elicitation techniques, and documentation methods. It offers comprehensive exam preparation to assist participants in mastering the IREB CPRE syllabus and achieving the Foundation Level certification.

This instructor-led, live training in Norway (online or onsite) is designed for intermediate-level UX/UI designers and front-end developers who want to leverage Multimodal AI to create and implement user interfaces capable of understanding and processing diverse input types.

Upon completion of this training, participants will be able to:

• Design multimodal interfaces that enhance user engagement.
• Incorporate voice and visual recognition capabilities into web and mobile applications.
• Use multimodal data to develop adaptive and responsive user interfaces.
• Grasp the ethical implications surrounding user data collection and processing.

This instructor-led, live training in Norway (online or onsite) is designed for individuals who wish to understand requirements analysis and carry it out efficiently and accurately by applying analysis techniques to their projects.

By the end of this training, participants will be able to:

• Identify different types of requirements.
• Understand the overall concepts and activities involved in requirements analysis.
• Gain familiarity with the requirements analysis methodology.
• Utilize various requirements analysis techniques to their advantage.
• Structure requirements to communicate effectively with architects and developers via an iterative requirement gathering process.