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Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design.

Introduce ISO 9241 as a critical standard in the field of usability.

Clarify the distinctions between usability and user experience.

Learn to confidently identify user needs and goals.

2. USER RESEARCH

Identify the essential components of use.

Develop effective methods for interviewing your target audience.

Differentiate between observation and interpretation.

Gather and analyse high-quality user data.

Develop research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users for your product or system.

Create product personas and interpret their specific needs.

Explain Hick’s Law regarding the relationship between the number of user interface choices and cognitive load.

Define and manage the elements of user stories.

4. MEASURING USABILITY

Define usability through the lenses of effectiveness, efficiency, and satisfaction.

Utilise behavioural data to distinguish between effective and ineffective design ideas.

Select between design alternatives using A/B testing methods.

Articulate the value of iterative design.

5. INFORMATION ARCHITECTURE

Transform disorganised information into a structured experience.

Develop an appropriate flow between users and a product or service.

Organise, structure, and label content, functions, and features.

Contrast the implementation model, mental model, and conceptual model.

6. INTERACTION DESIGN

Confidently describe various user interface design patterns.

Select the appropriate interactive controls for user interface design.

Easily define the concept of progressive disclosure.

State the difference between interaction design and information architecture.

Define the importance of consistency in user interface design.

7. VISUAL DESIGN

Create user interface designs that leverage universal principles of visual design.

Identify effective and ineffective page layouts.

Select the correct interactive control in a user interface design.

Enhance your research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, such as paper and electronic.

Describe the differences between prototypes and sketches.

Identify multiple design solutions before deciding on a specific one.

Practically sketch paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other usability principles.

State the different kinds of usability evaluation.

Record data from usability evaluations.

Evaluate the usability of systems by applying usability heuristics.

Requirements

There are no specific prerequisites required to enrol in this course.

 28 Hours

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