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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Explore the foundational principles of user-centred design

Gain an understanding of ISO9241 as a critical standard in the field of usability

Distinguish clearly between usability and user experience

Effectively identify user needs and objectives

2. USER RESEARCH

Outline the essential components of use

Formulate effective methods for interviewing target audiences

Differentiate between observation and interpretation

Collect and analyse high-quality user data

Refine your research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identify the potential users of your product or system

Develop product personas and interpret their specific needs

Explain Hick’s Law and the relationship between interface choices and cognitive load

Manage and structure the elements of user stories

4. MEASURING USABILITY

Define usability through the lenses of effectiveness, efficiency, and satisfaction

Leverage behavioural data to evaluate design concepts

Utilise A/B testing to select the optimal design alternative

Understand the value of iterative design processes

5. INFORMATION ARCHITECTURE

Transform unstructured information into a coherent experience

Create seamless flows between the user and the product or service

Structure and label content, functions, and features effectively

Differentiate between implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for your user interface

Apply the concept of progressive disclosure effectively

Differentiate between interaction design and information architecture

Recognise the significance of consistency in user interface design

7. VISUAL DESIGN

Design user interfaces that apply universal visual design principles.

Critique effective and ineffective page layouts

Select suitable interactive controls within the user interface

Enhance research insights by utilising eye-tracking methodologies

8. INTERFACE PROTOTYPING

Evaluate different prototyping methods, such as paper and digital

Differentiate between formal prototypes and initial sketches

Explore multiple design solutions before finalising a specific approach

Practically sketch paper prototypes

9. USABILITY EVALUATION

Recall Jacob Nielsen’s Usability heuristics and other key usability principles

Identify the various types of usability evaluations

Accurately record data from usability testing sessions

Assess system usability by applying established usability heuristics.

Requirements

No prior specific prerequisites are required to participate in this course.

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