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Course Outline

Introduction

  • Defining eCommerce fraud

The Evolution of eCommerce Fraud

  • Reviewing incidents that occurred over recent decades.
  • Examining fraud types that are prevalent in today's market.

Categorizations of eCommerce Fraud

  • Legitimate Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing
  • Statistics and case studies related to eCommerce fraud

Developing an Anti-Fraud Strategy

Evaluating Your Organization's Current Status

Tackling Various Aspects of Fraud Prevention

Identity Verification

Detection of Credit Card Fraud

Methods for Identifying Fraud

Handling Recurring Payments

Fraud Screening Processes

Collaborating with Teams to Gain Support for New Initiatives

Measuring Outcomes

Adapting to Evolving Requirements

Recap and Final Thoughts

Requirements

  • Familiarity with eCommerce fundamentals and online payment systems

Target Audience

  • Managers responsible for deploying security policies and controls.
 14 Hours

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Price per participant

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