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Course Outline

Business Goals, Objectives
Fundamentals of Business from a purely Business Perspective

  • Core business fundamentals,
  • Strategic formulation
  • Planning and setting objectives
  • Project administration
  • Marketing principles
  • Workforce management
  • Financial aspects

Business Process Concepts and Fundamentals
Essential aspects of Business Processes:

  • Identification (discovery) of business processes
  • Intrinsic characteristics of processes
  • Distinguishing as-is processes from to-be processes
  • Hierarchy of business process modeling
  • Aligning business processes with organizational goals and objectives

Business Process Management Concepts and Fundamentals
Foundations of Business Process Management:

  • Functional versus process-centric organizational structures
  • Different styles of process management
  • Evolution and advancements in process management
  • Roles and responsibilities of key stakeholders
  • Tools that facilitate process management

Business Motivation Modeling
Business Modeling Fundamentals - Components of the Business Motivational Model:

  • Organizational vision
  • Establishing goals and objectives
  • Relationships between means and ends
  • Organizational mission
  • Formulating strategies and tactics
  • Key aspects of business modeling

Business Process Modeling Concepts
Foundations of Business Process Modeling:

  • BPMN fundamentals
  • Definition and application of all BPMN elements within the descriptive and analytic conformance subclasses
  • Activity definitions;
  • Grouping techniques for model elements

Business Process Modeling Skills
Practical Business Process Modeling Skills:

  • Interpreting brief scenarios provided either as BPMN diagrams or concise text descriptions
  • Application of BPMN elements found in the descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Understanding Industry Reference Models and Frameworks for Quality, Metrics, and Governance:

  • Familiarity with various industry-standard frameworks
  • APQC Process Classification Framework
  • SCOR model
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma and Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley Act

Requirements

A general familiarity with business processes.

 28 Hours

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