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 Duration 35 hours

Course Outline

Module 1: Microsoft Teams Overview and Architecture

  • Key Teams components and services.
  • Understanding Teams architecture and its dependencies.
  • Role-based access control and administration.

Module 2: Managing Teams Collaboration Experiences

  • Setting up and managing Teams, channels, and chats.
  • Tailoring meeting policies and user experiences.
  • Managing apps, integrations, and their lifecycle.

Module 3: Teams Phone and Voice Solutions

  • Foundational concepts and architecture of Teams Phone.
  • Setting up calling plans and direct routing.
  • Overseeing devices, dial plans, and emergency calling features.

Module 4: Governance, Security, and Compliance

  • Managing Teams policies, governance, and lifecycle.
  • Applying security and compliance configurations.
  • Conducting audits, reporting, and compliance monitoring.

Module 5: Monitoring and Troubleshooting Teams

  • Tracking Teams service health and utilization.
  • Diagnosing issues related to meetings, voice, and collaboration.
  • Utilizing reporting tools and analytics to optimize performance.

Module 6: Advanced Configuration and Integration

  • Connecting Teams with Microsoft 365 and third-party applications.
  • Considerations for hybrid deployment scenarios.
  • Using automation and PowerShell for Teams management.

Module 7: Exam Preparation and Certification Readiness

  • Review of MS-721 exam objectives.
  • Insight into exam structure, format, and question types.
  • Working through practice questions and review sessions.
  • Accessing study resources, tips, and strategies for success.

Summary and Next Steps

Requirements

  • A solid grasp of Microsoft 365 services and administrative functions.
  • Practical experience with core Microsoft Teams features.
  • Knowledge of fundamental networking and identity management concepts.

Intended Audience

  • Microsoft Teams administrators.
  • Collaboration system engineers.
  • IT professionals responsible for Microsoft 365 communications.

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-12-11 09:30
35 hours
Oslo
7500 EUR (Online)
8500 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-12-25 09:30
35 hours
Oslo
7500 EUR (Online)
8500 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-08 09:30
35 hours
Oslo
7500 EUR (Online)
8500 EUR (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2027-01-22 09:30
35 hours
Oslo
7500 EUR (Online)
8500 EUR (Classroom)

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Related Categories

MS Teams
MS Teams