Agile Project Management with Kanban and Jira Training Course

Target group:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning objective:

This training aims to equip participants with a thorough understanding and practical experience of the key aspects of Kanban and Agile methodologies.

This course is designed for individuals who need to integrate Agile methodologies, particularly SCRUM, with Lean and Kanban to effectively manage their projects.

It brings together the principles of product design and software development.

This instructor-led, live training in Norway (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

Upon completing the training, participants will be capable of independently managing, optimizing, and customizing JIRA in a corporate environment.

This instructor-led, live training in Norway introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Norway introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for project management, but often people tend to focus more on the tool itself rather than the underlying methodology.

This instructor-led, live training introduces participants to the power of Jira and Confluence, working together to help the team successfully deliver their product or project. The team will learn how to effectively use these tools to enhance efficiency in managing user requirements, testing, communication, all centralized in one place.

The course covers topics such as JIRA projects, Confluence spaces, workflows, boards (Kanban and Scrum), planning and dependencies, linkage between Jira and Confluence, reporting, important fields and custom fields, issue types, screens, and filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to effectively manage the project
• Manage issues efficiently
• Build the necessary screens to handle different issue types
• Create workflows and boards, understanding their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports essential for both the team and management

This instructor-led, live training in Norway (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Norway (online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Norway (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

Kanban Management Professional 1 (KMP1) is a highly interactive two-day course that combines teaching, group discussions, and an immersive simulation to demonstrate how the Kanban Method aids individuals, teams, and organisations in managing and enhancing the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, evidence-based guidance for successful evolutionary change. It begins with your current processes and promotes gradual change while respecting existing roles, responsibilities, and job titles, and encouraging leadership at all levels. This approach allows organisations to evolve business processes incrementally, define and use relevant metrics to track progress, and significantly reduce the risks associated with complex change programmes.

By the end of this course, you will have a solid understanding of Kanban principles and general practices, along with the skills needed to confidently implement Kanban in your organisation.

What Will You Learn?
- Identify sources of dissatisfaction within and outside the organisation
- Analyse demand versus capability
- Model the knowledge discovery process
- Design kanban systems and their visual representations
- Identify and prioritise improvements
- Choose appropriate cadences for activities
- Determine classes of service

Who Is This Course For?
This course is suitable for anyone involved in product development or knowledge work, including but not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers, and testers
Operations and support staff
Business analysts
High-level management
Anyone interested in implementing Agile methodologies in their organisation

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This two-day course equips teams that are part of an Agile Release Train (ART) with the skills to operate effectively in an Agile environment using Scrum, Kanban, and XP methodologies. Participants will learn how to transform into Agile Teams, develop their backlogs, and plan and execute iterations. The training also covers understanding the ART, the team’s role within it, and how to collaborate and improve alongside other teams.

The course prepares participants to manage a Program Increment (PI), including all necessary meetings at both the Team and Program levels, with a particular emphasis on upcoming PI planning. By attending this class, participants will be ready to take the exam and achieve certification as a SAFe® Practitioner (SP).

After completing this course, you should be able to:

• Implement SAFe to scale Lean and Agile development within your organization

• Understand your team’s role on the Agile Release Train

• Identify all other teams on the train, their roles, and the interdependencies among them

• Plan iterations effectively

• Execute iterations, demonstrate value, and enhance your processes

• Plan Program Increments comprehensively

• Collaborate and integrate with other teams on the train

Are you finding it challenging to implement Agile in your organization? Is the transition too rigid? Are your teams overwhelmed and less productive but resistant to a radical change?

Opt for the “Alternative Path to Agility” and adopt an evolutionary and humane Change Management Method that enhances your existing processes rather than overhauling them.

The Kanban Method offers practical, actionable, evidence-based guidance for successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This approach enables organizations to gradually evolve their business processes, define and utilize relevant metrics to track progress, and significantly reduce the risks associated with complex change initiatives.

If your team is feeling overwhelmed, Kanban can help you regain control over your work. Kanban introduces a dynamic way to manage your processes and identify bottlenecks.

This training equips you with the skills and knowledge needed to apply Kanban in your work, helping you determine what tasks to prioritize, defer, or remove from your to-do list altogether.

Learning Outcomes

This 1-day course covers the fundamentals of the Kanban Method® and serves as an entry point to a more flexible path toward agility.

Attendees will gain familiarity with the Kanban Method, including how to design and implement a basic Kanban board. They will understand work item types and the associated risks. Participants will also explore various Team Kanban board designs and learn how to select the most suitable one for their context. Additionally, they will be aware of the training roadmap and the value and benefits at each stage of the “alternative path to agility.”

Who Should Attend

This course is designed for any professional in a product development or knowledge work environment who is interested in discovering how Kanban can enhance their working conditions. Kanban is applicable across multiple organizational functions, from senior management seeking to adopt Lean Management to team members looking to improve their practices. Previous attendees have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners, and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads, and Change Agents
• Product and Software Developers and Testers
• Agile Coaches and Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals