Agile Project Management with Kanban and Jira Training Course

Target audience:

IT Directors, Project Managers, Technical Team Leaders, Analysts, Software Developers, and Testers.

Learning objectives:

This training aims to provide participants with both theoretical knowledge and practical experience in the workshop components of Kanban and the foundational principles of Agile methodologies.

This course is designed for individuals seeking to integrate Agile methodologies (particularly SCRUM) with Lean and Kanban practices to effectively oversee their projects.

It bridges the gap between product design and software design.

This instructor-led live training in Norway (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will master advanced JIRA usage, including installation, configuration, upgrading, and migration. The course covers customizing JIRA for specific projects, managing users, groups, and project roles, configuring dashboards, setting up emails and notifications, implementing security schemes, and handling permissions. Additionally, participants will learn troubleshooting techniques, install and customize the JIRA Service Desk, establish a knowledge base, manage service desk users, and collaborate on handling service requests.

Upon completion of this training, participants will be equipped to:

• Gain a comprehensive understanding of JIRA administration.
• Tailor JIRA to meet specific business requirements.
• Configure emails and notifications within JIRA.
• Oversee and assign users, groups, and project roles.
• Administer JIRA permissions and security schemes.
• Conduct effective JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

Upon successful completion of the training, participants will be equipped to independently manage, optimize, and customize JIRA in a corporate setting.

This instructor-led, live training in Norway covers the advanced capabilities of JIRA, including the creation and management of various JIRA project types, the use of JIRA for agile projects, the configuration of agile boards, the management of built-in and custom fields, the creation and management of screens and filters, the execution of basic and advanced issue searches, the application of screen schemes, the management and updating of workflows, the configuration and application of workflow schemes, as well as analysis and report generation.

Upon completion of this training, participants will be capable of:

• Effectively managing issues.
• Creating and executing Scrum and Kanban projects.
• Administering built-in and custom fields.
• Understanding and managing business processes, workflows, and workflow schemes.
• Conducting basic and advanced searches and analyses.
• Generating and reviewing reports.

This instructor-led, live training in Norway introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for project management, yet participants often concentrate more on the software itself rather than the underlying methodology.

This instructor-led live training reveals the synergistic power of Jira and Confluence, demonstrating how they work together to help teams deliver products and projects successfully. Participants will learn to utilize these tools effectively to enhance efficiency in handling user requirements, testing, and communication, all centralized in one location.

The curriculum covers JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning, dependencies, the linkage between Jira and Confluence, reporting, essential fields and custom fields, issue types, as well as screens and filtering.

Upon completion of this training, participants will be able to:

• Create Scrum or Kanban projects
• Configure Jira for effective project management
• Manage issues with efficiency
• Design necessary screens to handle various issue types
• Create workflows and boards, and understand their interplay
• Conduct basic and advanced searches and analysis
• Generate and review reports required by the team and management

This instructor-led, live training in Norway (online or onsite) targets intermediate-level project managers aiming to effectively create, execute, and manage forms in Jira.

Upon completion of this training, participants will be able to:

• Grasp Jira's fundamental concepts, such as issue types, workflows, and projects.
• Design and oversee custom fields to efficiently collect and structure data.
• Streamline form-related processes tailored to diverse project types and teams.

This instructor-led, live training in Norway (online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in Norway (online or onsite) is designed for professionals at beginner to intermediate levels who aim to upgrade their Jira expertise. The course covers integrating and leveraging the Xray plugin, managing user roles and permissions, optimizing data imports, and implementing effective storage management strategies.

Upon completion of this training, participants will be capable of:

• Integrating and configuring the Xray plugin for test management purposes.
• Managing Jira user profiles and assigning relevant roles and permissions.
• Importing data into Jira efficiently in accordance with best practices.
• Optimizing Jira storage usage and establishing data management strategies.

Kanban Management Professional 1 (KMP1) is a highly interactive two-day course that combines teaching, group discussions and a fully immersive simulation to illustrate how the Kanban Method helps individuals, teams, and organisations to manage and improve the delivery of products and services to their customers.

The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and pursues evolutionary change while respecting current roles, responsibilities and job titles, and encouraging leadership at all levels. This allows organisations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programmes.

You will leave this course with knowledge of the Kanban principles and general practices, and skills that will enable you to apply Kanban with confidence in your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone who is involved in product development or knowledge work. This includes but is not limited to the following:
Programme and delivery managers
Product and project managers
Product developers, software developers and testers
People working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation

Kanban is a method for managing workflows.

This live, instructor-led training (available online or on-site) is suitable for participants at both beginner and advanced levels. The tools and insights gained can be directly applied to your daily work to enhance workflow efficiency.

Upon completion of this training, participants will be able to:

• Boost the volume of work items completed within a given timeframe.
• Shorten the duration needed to finish work items.
• Enhance the predictability of work outcomes (providing more accurate responses to "When will it be finished?").
• Track flow metrics (including throughput, lead time, work in progress, and the age of work items).
• Utilize flow charts such as the Cumulative Flow Diagram, Lead Time Histogram, and Work Aging Chart.
• Apply statistical forecasting techniques, including Monte Carlo simulations and Service Level Agreements.
• Methodically design a Kanban System (using STATIK).
• Comprehend Little's Law, which explains the nature of value flow.

This two-day course is designed to help teams that are part of an Agile Release Train (ART) operate effectively within an Agile environment by applying frameworks such as Scrum, Kanban, and XP. Participants will learn how to function as Agile Teams, create and manage their backlogs, and successfully plan and execute iterations. The course also emphasizes understanding the team’s role within the ART and how to collaborate, plan, execute, and continuously improve alongside other teams.

The training prepares teams to participate in a Program Increment (PI), covering both Team-level and Program-level events, with a particular focus on upcoming PI planning sessions. Completion of the course also prepares participants for the certification exam to become a SAFe® Practitioner (SP).

By the end of the course, participants will be able to:

• Apply SAFe principles to scale Lean and Agile practices across the organization.

• Understand their team’s role within the Agile Release Train and how it contributes to overall objectives.

• Recognize other teams within the train, including their roles and interdependencies.

• Plan and execute iterations effectively.

• Demonstrate delivered value and continuously improve processes.

• Participate in and contribute to Program Increment planning.

• Collaborate and integrate work with other teams within the Agile Release Train.

Are you facing challenges in implementing Agile within your organization? Is the prescribed change too rigid? Do your teams feel overburdened and less productive, yet remain resistant to radical transformation?

Opt for the \u201cAlternative Path to Agility\u201d and adopt an evolutionary and humane Change Management approach that enhances, rather than disrupts, your existing processes.

The Kanban Method offers practical, actionable, and evidence-based guidance for achieving successful evolutionary change. It begins by acknowledging your current practices and respecting existing roles, responsibilities, and job titles. This approach enables organizations to gradually evolve business processes, define and utilize relevant metrics to track progress, and significantly reduce the risks associated with complex change initiatives.

If your team is overwhelmed, Kanban can help you regain control of your work. It introduces a new technique for dynamically managing your workflow and exposing bottlenecks.

This training equips you with the skills and knowledge necessary to apply Kanban in your daily work, teaching you how to determine what tasks to prioritize now, which to defer, and which to remove from your to-do list entirely.

Learning Outcomes

This 1-day course covers the fundamentals of the Kanban Method® and serves as the entry point and starting stage for an alternative path to agility.

Participants will gain familiarity with the Kanban Method. They will be able to design and implement a basic Kanban board. They will understand different types of work items and the risks associated with specific items. They will be acquainted with various Team Kanban board designs and styles, knowing how to select the design best suited to their context. Additionally, they will be aware of the training roadmap and the value and benefits derived at each step along the \u201calternative path to agility.\u201d

Who Should Attend

This course is designed for any professional involved in a product development or knowledge work environment who wishes to discover how Kanban can help improve working conditions. Kanban is applicable across multiple organizational functions, from senior staff members looking to adopt Lean Management to delivery team members aiming to enhance their working practices. Previous participants have included professionals in roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals