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Course Outline
Introduction to ISO 9001:2015
- Overview of Quality Management Systems (QMS)
- Purpose and advantages of obtaining ISO 9001 certification
- Comprehending the framework and principles of ISO management standards
- Significant updates introduced in the ISO 9001:2015 version
Exploring ISO 9001:2015 Requirements
- Summary of ISO 9001 clauses and mandatory requirements
- Organizational context and stakeholders of interest
- Leadership roles and commitment to quality management
- Strategic planning, risk management, opportunities, and quality targets
- Supportive elements such as resources, competence, and awareness
- Operational processes and quality control mechanisms
- Performance assessment and ongoing improvement strategies
Deploying a Quality Management System
- Establishing quality requirements within the organization
- Process mapping and identifying areas for enhancement
- Creating documented information and control measures
- Managing changes necessary for ISO 9001 compliance
- Embedding quality practices into daily business operations
Principles of ISO 9001 Auditing
- The roles of internal and lead auditors
- Core audit principles and methodological approaches
- Planning and preparing a QMS audit
- Creating audit checklists and defining evidence needs
- Collecting and assessing objective evidence
Executing a Quality Management System Audit
- Conducting interviews, observations, and document reviews
- Detecting non-conformities and potential improvements
- Effectively reporting audit results
- Facilitating corrective actions and continuous improvement
Case Studies and Best Practices
- Analyzing examples of successful QMS implementations
- Applying ISO 9001 requirements to real-world business scenarios
- Recognizing opportunities for quality enhancement
- Addressing common challenges in implementation
Course Wrap-Up and Discussion
- Revisiting key concepts of ISO 9001:2015
- Discussing approaches to auditing and implementation
- Exchanging practical insights and lessons learned
- Summarizing best practices and defining next steps
Requirements
Target Audience
- Internal auditors and lead auditors
- Professionals seeking knowledge on this subject
7 Hours
Testimonials (2)
the expertise & knowledge of the trainer
Erica DeRosa DeRosa - Aecon Group INc.
Course - ISO 37001 Anti-Bribery Management System
The attention to cover all doubts
