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Course Outline

I. Quality Management System aligned with ISO 9001 requirements
1. Components of the Quality Management System per ISO 9001
2. Exercises interpreting and analyzing ISO 9001 requirements

II. Audits – General Information
1. The complete audit process
2. Types of audits

III. Audit Planning and Preparation
1. Audit criteria and scope
2. Selecting the audit team
3. Process approach to internal audits
4. Key considerations when creating a checklist
5. Practical exercises

IV. Conducting the Audit – Guidelines for On-Site Auditing
1. Auditing techniques
2. Objective evidence
3. Identifying and demonstrating non-conformities
4. Practical exercises

V. Documenting Audit Findings
1. Skillful wording for identifying inconsistencies
2. Documenting non-conformities
3. Identifying and recording insights and improvement opportunities
4. Summary of Audit Findings – Audit Report
5. Practical exercises

VI. Effective Post-Audit Activities
1. Responsibilities related to initiating corrective actions
2. The Importance of Precisely Determining the Causes of Non-Conformity
3. Defining corrective actions
4. Evaluating the effectiveness of actions
5. Post-audit activities regarding insights and potential for improvement
6. Practical exercises

VII. Discussion and Summary

Requirements

Target Audience

  • Individuals preparing for the role of ISO 9001 Internal Auditor
  • Anyone with an interest in the subject matter
 14 Hours

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Price per participant

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