Course Outline
I. Quality Management System aligned with ISO 9001 requirements
1. Components of the Quality Management System per ISO 9001
2. Exercises interpreting and analyzing ISO 9001 requirements
II. Audits – General Information
1. The complete audit process
2. Types of audits
III. Audit Planning and Preparation
1. Audit criteria and scope
2. Selecting the audit team
3. Process approach to internal audits
4. Key considerations when creating a checklist
5. Practical exercises
IV. Conducting the Audit – Guidelines for On-Site Auditing
1. Auditing techniques
2. Objective evidence
3. Identifying and demonstrating non-conformities
4. Practical exercises
V. Documenting Audit Findings
1. Skillful wording for identifying inconsistencies
2. Documenting non-conformities
3. Identifying and recording insights and improvement opportunities
4. Summary of Audit Findings – Audit Report
5. Practical exercises
VI. Effective Post-Audit Activities
1. Responsibilities related to initiating corrective actions
2. The Importance of Precisely Determining the Causes of Non-Conformity
3. Defining corrective actions
4. Evaluating the effectiveness of actions
5. Post-audit activities regarding insights and potential for improvement
6. Practical exercises
VII. Discussion and Summary
Requirements
Target Audience
- Individuals preparing for the role of ISO 9001 Internal Auditor
- Anyone with an interest in the subject matter
Testimonials (2)
the expertise & knowledge of the trainer
Erica DeRosa DeRosa - Aecon Group INc.
Course - ISO 37001 Anti-Bribery Management System
The attention to cover all doubts
