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Duration 14 hours
Course Outline
Introduction to Maximo Assignment Manager
- Core purpose and functional capabilities of Assignment Manager
- Workflows tailored for dispatch and supervisory roles
- Interface navigation and essential components
Managing Labor Availability
- Establishing labor records and defining qualifications
- Monitoring availability status and tracking absences
- Interpreting labor utilization metrics
Configuring Crafts, Crews, and Shifts
- Defining crafts and corresponding skill levels
- Assembling crews and defining their composition
- Maintaining shift calendars and work periods
Distributing Work via GS and Scheduler
- Overview of Graphical Scheduling and Scheduler functionalities
- Processes for selecting work orders for assignment
- Ensuring synchronization across scheduling tools
Executing Daily Planned Schedules
- Dispatching work orders to field technicians
- Tracking task progression and status updates
- Adjusting assignments throughout daily operations
Handling Work Blocking, Reassignments, and Exceptions
- Identifying and resolving scheduling conflicts
- Adjusting task assignments in response to resource shifts
- Mitigating unexpected operational disruptions or delays
Simulating Real-World Shop Scenarios
- Replicating a complete real-world dispatch cycle
- Optimizing workload distribution across labor and crews
- Addressing emergent operational priorities
Practical Exercises Using BART Sample Work Orders
- Utilizing imported BART datasets for practice
- Executing assignment workflows from start to finish
- Engaging in scenario-based troubleshooting
Course Recap and Future Steps
Requirements
- A foundational understanding of maintenance operations
- Practical experience with work management processes
- Basic knowledge of scheduling concepts
Intended Audience
- Foreworkers
- Supervisors
- Dispatch personnel
Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
