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Duration 14 hours
Course Outline
What FDE Leadership Owns
- Focusing on outcomes rather than utilization
- Navigating the tension between delivery and product
- Defining mandate, reporting lines, and sponsorship
Pod Design and Staffing
- Structuring pod shape, size, and autonomy
- Balancing skill mixes across engineering, data, and domain expertise
- Managing rotation and continuity between engagements
Hiring and Assessing FDEs
- Identifying signals of deployment aptitude
- Designing interviews and work samples
- Onboarding talent into live engagements
Engagement Economics
- Managing scoping, effort, and margins
- Evaluating time and materials versus outcome-based pricing
- Optimizing portfolio mix and managing concentration risk
The Internal FDE Playbook
- Codifying stages, gates, and deliverables
- Setting definitions of done and quality standards
- Maintaining and evolving the playbook
Vendor FDE versus Internal Capability
- Identifying where vendor teams provide the most value
- Contracting for knowledge transfer
- Ensuring capabilities outlast the engagement
Reusable Accelerators and Blueprints
- Utilizing reference architectures and starter repositories
- Applying pre-approved security and integration patterns
- Governing shared assets
Adoption and Outcome Governance
- Tracking adoption metrics and reporting to executives
- Establishing steering groups with genuine decision rights
- Intervening in stalled engagements
Risk, Escalation and Failure Patterns
- Recognizing failure modes at different engagement stages
- Defining escalation paths and stop rules
- Conducting post-engagement reviews that improve practice
Building the Practice
- Developing career paths for forward deployed engineers
- Establishing standards, community, and knowledge sharing
- Creating a twelve-month capability roadmap
Requirements
- Experience in managing engineers or technical delivery teams
- Involvement in customer-facing engagements
- Exposure to commercial decision-making processes, such as scoping and pricing
- While coding is not required, technical fluency is beneficial
Audience
- Engineering managers leading forward deployed teams
- Delivery directors and practice leads
- Heads of applied AI or solutions engineering
- Transformation leaders focused on building internal deployment capabilities