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Duration 28 hours
Course Outline
The AI Forward Deployed Engineer Role
- Distinguishing the role from that of an ML Engineer or Solutions Engineer.
- Focusing on achieving business outcomes rather than just delivery milestones.
- Collaborating effectively with product, research, and security teams.
Navigating Complex Enterprise Environments
- Tracing business workflows from start to finish.
- Mapping existing systems, data flows, and handoff points.
- Identifying the primary constraints preventing value realization.
Defining and Prioritizing Problems
- Evaluating use cases for technical feasibility.
- Ranking potential workflows based on effort and impact.
- Selecting the initial workflow to validate the concept.
Framing Value and Setting Acceptance Criteria
- Establishing baseline metrics before development begins.
- Communicating business cases effectively to financial stakeholders.
- Aligning acceptance criteria with end-user expectations.
Model Selection: Frontier vs. Open Weights
- Comparing capabilities of GPT-6, Claude 5.5, and open-source models.
- Weighing trade-offs in context window size, latency, and unit costs.
- Determining when data regulations necessitate locally hosted models.
Context Engineering and Prompt Strategy
- Structuring instructions to ensure consistent and reliable behavior.
- Integrating context from authoritative enterprise data sources.
- Optimizing for token efficiency through prompt caching and minimization.
Retrieval and Knowledge Grounding
- Processing and indexing enterprise content effectively.
- Implementing hybrid search, reranking, and citation techniques.
- Evaluating retrieval accuracy independently from text generation quality.
Agent Architecture and Tool Integration
- Designing robust tools and defined interfaces.
- Developing solutions using OpenAI and Claude Agent SDKs.
- Managing approvals, retry logic, and error recovery.
MCP and Enterprise Integration
- Working with the Model Context Protocol (2026-07-28 revision).
- Building and securing MCP servers for enterprise use.
- Linking tool permissions to enterprise identity systems.
Evaluation as a Core Delivery Standard
- Creating golden test sets derived from real-world tasks.
- Utilizing automated scoring and LLM-based judging systems.
- Establishing release gates based on evaluation thresholds.
Guardrails, Safety, and Human Oversight
- Implementing guardrails at the prompt, tool, and policy levels.
- Defining escalation paths and human review checkpoints.
- Maintaining audit trails and ensuring proper data handling.
Deployment Architecture within Customer Infrastructure
- Addressing identity, network, and data residency requirements.
- Utilizing model gateways and multi-provider abstractions.
- Managing infrastructure as code and release workflows.
Observability, Cost, and Token Economics
- Tracing agent executions and tool interactions.
- Monitoring quality metrics and spending via dashboards.
- Optimizing costs without compromising system quality.
Driving Adoption and Change Management
- Enabling end-users to effectively use new tools.
- Building champion networks and establishing feedback loops.
- Tracking and measuring adoption rates.
Transitioning from Project to Reusable Asset
- Encapsulating proven workflows into standard components.
- Creating playbooks, blueprints, and accelerator packages.
- Facilitating smooth handovers to internal teams.
Requirements
- Strong proficiency in Python, including API integration and virtual environment management.
- Working knowledge of cloud platforms, containerization, and version control systems.
- Practical experience with LLM APIs or building prompt-driven features.
- Foundational understanding of enterprise systems such as CRM, ERP, or ticketing platforms.
Target Audience
- Forward Deployed and Applied AI Engineers.
- Software Engineers transitioning into client-facing AI delivery roles.
- Technical Consultants and Solution Architects leading AI implementation.
- Platform Engineers supporting live AI workloads.