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 Duration 28 hours

Course Outline

The AI Forward Deployed Engineer Role

  • Distinguishing the role from that of an ML Engineer or Solutions Engineer.
  • Focusing on achieving business outcomes rather than just delivery milestones.
  • Collaborating effectively with product, research, and security teams.

Navigating Complex Enterprise Environments

  • Tracing business workflows from start to finish.
  • Mapping existing systems, data flows, and handoff points.
  • Identifying the primary constraints preventing value realization.

Defining and Prioritizing Problems

  • Evaluating use cases for technical feasibility.
  • Ranking potential workflows based on effort and impact.
  • Selecting the initial workflow to validate the concept.

Framing Value and Setting Acceptance Criteria

  • Establishing baseline metrics before development begins.
  • Communicating business cases effectively to financial stakeholders.
  • Aligning acceptance criteria with end-user expectations.

Model Selection: Frontier vs. Open Weights

  • Comparing capabilities of GPT-6, Claude 5.5, and open-source models.
  • Weighing trade-offs in context window size, latency, and unit costs.
  • Determining when data regulations necessitate locally hosted models.

Context Engineering and Prompt Strategy

  • Structuring instructions to ensure consistent and reliable behavior.
  • Integrating context from authoritative enterprise data sources.
  • Optimizing for token efficiency through prompt caching and minimization.

Retrieval and Knowledge Grounding

  • Processing and indexing enterprise content effectively.
  • Implementing hybrid search, reranking, and citation techniques.
  • Evaluating retrieval accuracy independently from text generation quality.

Agent Architecture and Tool Integration

  • Designing robust tools and defined interfaces.
  • Developing solutions using OpenAI and Claude Agent SDKs.
  • Managing approvals, retry logic, and error recovery.

MCP and Enterprise Integration

  • Working with the Model Context Protocol (2026-07-28 revision).
  • Building and securing MCP servers for enterprise use.
  • Linking tool permissions to enterprise identity systems.

Evaluation as a Core Delivery Standard

  • Creating golden test sets derived from real-world tasks.
  • Utilizing automated scoring and LLM-based judging systems.
  • Establishing release gates based on evaluation thresholds.

Guardrails, Safety, and Human Oversight

  • Implementing guardrails at the prompt, tool, and policy levels.
  • Defining escalation paths and human review checkpoints.
  • Maintaining audit trails and ensuring proper data handling.

Deployment Architecture within Customer Infrastructure

  • Addressing identity, network, and data residency requirements.
  • Utilizing model gateways and multi-provider abstractions.
  • Managing infrastructure as code and release workflows.

Observability, Cost, and Token Economics

  • Tracing agent executions and tool interactions.
  • Monitoring quality metrics and spending via dashboards.
  • Optimizing costs without compromising system quality.

Driving Adoption and Change Management

  • Enabling end-users to effectively use new tools.
  • Building champion networks and establishing feedback loops.
  • Tracking and measuring adoption rates.

Transitioning from Project to Reusable Asset

  • Encapsulating proven workflows into standard components.
  • Creating playbooks, blueprints, and accelerator packages.
  • Facilitating smooth handovers to internal teams.

Requirements

  • Strong proficiency in Python, including API integration and virtual environment management.
  • Working knowledge of cloud platforms, containerization, and version control systems.
  • Practical experience with LLM APIs or building prompt-driven features.
  • Foundational understanding of enterprise systems such as CRM, ERP, or ticketing platforms.

Target Audience

  • Forward Deployed and Applied AI Engineers.
  • Software Engineers transitioning into client-facing AI delivery roles.
  • Technical Consultants and Solution Architects leading AI implementation.
  • Platform Engineers supporting live AI workloads.

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