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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • The purpose and scope of the regulation
  • Key definitions pertinent to end users
  • Overview of obligations for both organizations and individuals

Article 4: Prohibited AI Practices

  • An explanation of what Article 4 prohibits and the reasoning behind it
  • Specific examples of prohibited practices in workplace tools
  • Techniques for identifying potential violations during everyday usage

Your Role and Responsibilities

  • Expected conduct when utilizing AI systems
  • The impact of individual actions on organizational compliance
  • Basics of privacy and data handling for end users

Safe Usage of AI Tools

  • Practical advice for interacting with chatbots, recommendation engines, and automated decision-making tools
  • Understanding AI limitations and recognizing when human intervention is necessary
  • Strategies for avoiding and reporting biased or harmful outputs

Incident Reporting and Escalation

  • Defining incidents and identifying suspected prohibited practices
  • A structured workflow for incident reporting
  • Templates and types of evidence to gather

Record-Keeping and Basic Evidence Collection

  • Essential records that end users should maintain
  • Methods for completing basic logs and checklists
  • Procedures for transferring records to auditors and compliance teams

Practical Scenarios and Exercises

  • Interactive scenario: Spotting a prohibited practice within a simulated system
  • Exercise: Submitting an incident report and compiling supporting evidence
  • Group discussion: Best approaches for handling ambiguous AI outputs

Assessments and Certification

  • A brief knowledge check to verify comprehension
  • Practical assignment: Completing a sample incident report
  • Issuance of a completion certificate for participants who meet the passing criteria

Wrap-up and Next Steps

Requirements

  • A basic understanding of workplace technology
  • Familiarity with your organization's IT and data usage policies
  • Readiness to engage in scenario-based activities

Target Audience

  • End users who interact with AI systems
  • Operational staff tasked with adhering to AI usage procedures
  • Non-technical stakeholders who need to recognize prohibited AI practices

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