Design Thinking Training Course

This instructor-led live training in Norway (online or onsite) is designed for beginner to intermediate participants seeking to address everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and their application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centric methodology for problem-solving that relies on empathy, definition, ideation, prototyping, and testing. This iteration of the course places significant emphasis on the Empathize stage, concentrating on linking previously identified pain points to the actual needs of internal clients, and utilizing dynamic, collaborative activities to turn insights into actionable results.

This instructor-led, live training (available online or onsite) targets beginner to intermediate-level teams and leaders who wish to enhance their empathy skills, strengthen relationships with internal clients, and convert pain points into meaningful opportunities for improvement.

Upon completion of this training, participants will be able to:

• Utilize empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable needs.
• Participate in dynamic role plays and simulations to practice client-centered conversations.
• Collaboratively redefine problem statements from the client’s perspective.

Format of the Course

• Interactive lectures and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centric approach to problem-solving that relies on empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two phases—Empathize and Define—teams can gain a deeper understanding of internal stakeholders and accurately identify the problems that need solving.

This instructor-led live training, available online or onsite, is designed for teams and leaders at beginner to intermediate levels who aim to strengthen their relationship with internal stakeholders, mitigate resistance to change, and enhance operational efficiency through practical and collaborative methods.

Upon completion of this training, participants will be able to:

• Employ active listening and interviewing strategies to gather valuable insights about internal stakeholders.
• Develop empathy maps to document user needs and pain points.
• Distinguish between actual root causes and perceived issues using techniques such as the 5 Whys and problem trees.
• Formulate clear, actionable problem statements (POVs) to guide the solution development process.

Course Format

• Interactive lectures and discussions.
• Practical, hands-on exercises and role-playing scenarios.
• Group workshops and plenary feedback sessions.

Customization Options

• To request a tailored version focused on a specific internal process (such as procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in Norway (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led, live training in Norway (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to understand and apply Design Thinking methodologies to drive innovation and improve business solutions.

By the end of this training, participants will be able to:

• Understand the core principles of Design Thinking and its role in innovation.
• Apply the five phases of Design Thinking to problem-solving.
• Utilize ideation techniques and tools to foster creativity.
• Implement Design Thinking strategies to improve processes and enhance efficiency.

This instructor-led, live training in Norway (online or onsite) is designed for beginner-level leaders and HR professionals who aim to learn and apply Design Thinking methodologies. The program focuses on fostering innovation, enhancing problem-solving capabilities, and effectively engaging teams.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.