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Course Outline

Introduction

  • Wireshark -- more than just a last resort

Introduction to Network Troubleshooting Concepts

  • Root cause analysis

Setting Up Wireshark

Key Features of Wireshark

  • Exploring the user interface

Capturing Traffic in a Test Environment

  • Choosing the appropriate network interface
  • Capturing packets on both wired and wireless networks

Examining Logs

  • Analyzing HTTP packets
  • Reviewing bidirectional TCP streams
  • Saving logs for offline review

Investigating Connection Speed Issues with Specific Websites

  • Applying filters
  • Reviewing statistics

Analysis by Traffic Type

  • DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS
  • Persistent slow connections over extended periods

Evaluating Response Times

  • Configuring delta time columns

Identifying Machines Infected with Malware

  • Analyzing ARP traffic

Investigating Network Traffic Sources

  • Intel ANS probe
  • Faulty or misconfigured software (network flooding)

Isolating Performance Issues

  • Generating statistical charts and graphs
  • Configuring color coding in Wireshark
  • Filtering traffic
  • Utilizing the Wireshark Expert System and TCP/IP Resolution Flowchart

Diagnosing Connections in Secure Network Environments

  • Interactions involving proxies, firewalls, and clients

Optimizing Wireshark Configuration

  •  Non-intrusive analysis

Troubleshooting

Wrap-up and Conclusion

Requirements

  • A solid understanding of TCP/IP networking concepts
 21 Hours

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