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Duration 14 hours
Course Outline
Introduction to OpenUEM
- An overview of endpoint management and OpenUEM's core capabilities
- Grasping the endpoint lifecycle and key management concepts
- Setting up the lab and preparing the test environment
Installing and Configuring OpenUEM
- Setting up OpenUEM server components
- Distributing agents to Windows, macOS, and Linux devices
- Setting network and security parameters
Enrolling and Organizing Endpoints
- Registering endpoints within the OpenUEM console
- Categorizing and organizing devices for streamlined management
- Establishing roles and permissions for administrators
Fundamentals of Device Management
- Distributing software and updates to managed devices
- Setting up policies and compliance configurations
- Overseeing device health and activity
Patch Management and Automation
- Scheduling updates and automating patch distribution
- Testing and validating software deployments
- Best practices for maintaining endpoint security and compliance
Reporting and Troubleshooting
- Creating reports on device status and activity
- Basic troubleshooting techniques for common endpoint issues
- Integrating monitoring alerts for proactive management
Capstone Lab and Practical Exercises
- Hands-on lab: enrolling devices, distributing updates, and monitoring endpoints
- Scenario-based exercises to consolidate knowledge
- Reviewing and discussing lab outcomes
Wrap-up and Future Steps
Requirements
- A grasp of fundamental IT support principles
- Practical experience with endpoint devices and various operating systems
- Basic knowledge of networking and device configuration
Target Audience
- IT support team members
- Technical helpdesk staff
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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