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Course Outline

Software Engineering (5 Days)

Day 1: Project Management

  • Distinctions between project management, line management, maintenance, and support
  • Defining projects and project structures
  • General management principles and project management specificities
  • Various management styles
  • Unique characteristics of IT projects
  • Foundational project processes
  • Process models: iterative, incremental, waterfall, agile, and lean
  • Project phases
  • Roles within a project
  • Project documentation and other artifacts
  • Soft skills and 'peopleware'
  • Project standards: PRINCE2, PMBOK, PMI, IPMA, and others

Day 2: Business Analysis and Requirements Engineering Fundamentals

  • Setting business goals
  • Business analysis, business process management, and business process improvement
  • The boundary between business analysis and system analysis
  • System stakeholders, users, context, and boundaries
  • The necessity of requirements
  • Defining requirements engineering
  • The boundary between requirements engineering and architectural design
  • Where requirements engineering is often overlooked
  • Requirements engineering in iterative, lean, and agile development, including continuous integration – FDD, DDD, BDD, TDD
  • Basic requirements engineering process, roles, and artifacts
  • Standards and certifications: BABOK, ISO/IEEE 29148, IREB, BCS, IIBA

Day 3: Architecture and Development Fundamentals

  • Programming languages – structural and object-oriented paradigms
  • Object-oriented development – historical context and future prospects
  • Architectural qualities: modularity, portability, maintainability, and scalability
  • Definition and types of software architectures
  • Enterprise architecture versus system architecture
  • Programming styles
  • Programming environments
  • Common programming errors and prevention strategies
  • Modelling architecture and components
  • SOA, Web Services, and micro-services
  • Automated builds and continuous integration
  • The extent of architecture design in a project
  • Extreme programming, TDD, and refactoring

Day 4: Quality Assurance and Testing Fundamentals

  • Product quality: definition, ISO 25010, FURPS, etc.
  • Product quality, user experience, Kano Model, customer experience management, and integrated quality
  • User-centered design, personas, and other methods to personalize quality
  • 'Just-enough' quality
  • Quality Assurance versus Quality Control
  • Risk strategies in quality control
  • Components of quality assurance: requirements, process control, configuration and change management, verification, validation, testing, static testing, and static analysis
  • Risk-based quality assurance
  • Risk-based testing
  • Risk-driven development
  • Boehm’s curve in quality assurance and testing
  • The four testing schools – identifying the right fit for your needs

Day 5: Process Types, Maturity, and Process Improvement

  • Evolution of IT processes: from Alan Turing and IBM to lean startup
  • Processes and process-oriented organizations
  • History of processes in crafts and industries
  • Process modelling: UML, BPMN, and more
  • Process management, optimization, re-engineering, and process management systems
  • Innovative process approaches: Deming, Juran, TPS, Kaizen
  • Is quality free? (Philip Crosby)
  • History and need for maturity improvement: CMMI, SPICE, and other maturity scales
  • Special maturity types: TMM, TPI (for testing), Requirements Engineering Maturity (Gorschek)
  • Process maturity versus product maturity: correlations and causal relationships?
  • Process maturity versus business success: correlations and causal relationships?
  • A forgotten lesson: Automated Defect Prevention and the next leap in productivity
  • Initiatives: TQM, SixSigma, agile retrospectives, process frameworks

Requirements Engineering (2 Days)

Day 1: Requirements Elicitation, Negotiation, Consolidation, and Management

  • Finding requirements: what, when, and by whom
  • Stakeholder classification
  • Overlooked stakeholders
  • Defining system context – identifying requirements sources
  • Elicitation methods and techniques
  • Prototyping, personas, and eliciting requirements through testing (exploratory and other methods)
  • Marketing and requirements elicitation – MDRA (“Market-Driven Requirements Engineering”)
  • Prioritizing requirements: MoSCoW, Karl Wiegers, and other techniques (including agile MMF)
  • Refining requirements – agile “specification by example”
  • Requirements negotiation: types of conflicts and conflict resolution methods
  • Resolving internal incongruence between certain requirement types (e.g., security versus ease of use)
  • Requirements traceability – why and how
  • Changes in requirements status
  • Requirements CCM, versioning, and baselines
  • Product view versus project view on requirements
  • Product management and requirements management in projects

Day 2: Requirements Analysis, Modelling, Specification, Verification, and Validation

  • Analysis as the thinking and re-thinking between elicitation and specification
  • The requirements process is always iterative, even in sequential projects
  • Describing requirements in natural language: risks and benefits
  • Requirements modelling: benefits and costs
  • Rules for using natural language in requirements specification
  • Defining and managing a requirements glossary
  • UML, BPMN, and other formal and semi-formal modelling notations for requirements
  • Using document and sentence templates for requirements description
  • Verification of requirements – goals, levels, and methods
  • Validation – through prototyping, reviews and inspections, and testing
  • Requirements validation and system validation

Testing (2 Days)

Day 1: Test Design, Test Execution, and Exploratory Testing

  • Test design: after risk-based testing, choosing the optimal way to use time and resources
  • Test design “from infinity to here” – exhaustive testing is not possible
  • Test cases and test scenarios
  • Test design across various test levels (from unit to system test level)
  • Test design for static and dynamic testing
  • Business-oriented and technique-oriented test design (“black-box” and “white-box”)
  • Attempting to break the system (“negative testing”) and supporting developers (acceptance testing)
  • Test design to achieve test coverage – various test coverage measures
  • Experience-based test design
  • Designing test cases from requirements and system models
  • Test design heuristics and exploratory testing
  • When to design test cases? – traditional and exploratory approaches
  • Describing test cases – determining the level of detail
  • Test execution – psychological aspects
  • Test execution – logging and reporting
  • Designing tests for “non-functional” testing
  • Automated test design and MBT (Model-Based Testing)

Day 2: Test Organization, Management, and Automation

  • Test levels (or phases)
  • Who performs testing, and when? – various solutions
  • Test environments: cost, administration, access, and responsibility
  • Simulators, emulators, and virtual test environments
  • Testing in agile scrum
  • Test team organization and roles
  • Test process
  • Test automation – what can be automated?
  • Test execution automation – approaches and tools
 63 Hours

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