Salesforce for Sales and Administration Training Course

This instructor-led live training in Norway (online or onsite) is designed for intermediate-level marketing analysts and professionals who wish to refresh and enhance their Pardot skills, focusing on advanced reporting, dashboards, and engagement strategies.

By the end of this training, participants will be able to:

• Optimize Pardot for sophisticated email marketing and engagement tactics.
• Master the creation and analysis of reports and dashboards.
• Enhance prospect assignment strategies and engagement programs.
• Lever Pardot’s dynamic content and custom redirects to improve campaign performance.

Salesforce is a top-tier CRM platform designed to monitor, optimize, and expand sales performance.

This instructor-led, live training (available online or onsite) targets intermediate-level sales professionals looking to enhance their selling effectiveness through contemporary, high-impact sales strategies backed by Salesforce.

Upon completing this training, participants will be able to:

• Implement modern cold-calling strategies that drive engagement.
• Utilize proven scripts to boost conversion rates.
• Establish rapport swiftly using psychological and interpersonal connection techniques.
• Leverage Salesforce to track activities and accelerate results.

Course Format

• Live demonstrations and guided discussions.
• Hands-on practice with real-world sales scenarios.
• Interactive exercises within a live Salesforce environment.

Customization Options

• Examples, scenarios, and exercises can be customized upon request.

Salesforce stands as a premier cloud-based CRM platform, empowering organizations to effectively manage customer relationships, streamline processes, and foster better collaboration. This practical, hands-on curriculum focuses on essential configuration techniques, the design of objects and applications, and the implementation of automation via Workflows, Process Builder, and Flow, alongside productivity enhancements to help teams operate more efficiently.

Delivered by an instructor through live online or onsite sessions, this course is designed for beginner to intermediate-level administrators, business users, and team leads who aim to configure their Salesforce environment, automate routine processes, and boost overall user productivity.

Upon completion of this training, participants will gain the ability to:

• Configure objects, fields, page layouts, and record types to accurately model business data.
• Design and construct Lightning applications and pages using the Lightning App Builder.
• Develop automation using Flow and other process automation tools to streamline operational tasks.
• Activate productivity and collaboration features, including Lightning Experience, Chatter, and relevant productivity integrations.
• Generate basic reports and dashboards to highlight key performance metrics.

Course Format

• Interactive lectures combined with live demonstrations.
• Guided, hands-on exercises conducted within a sandbox environment.
• Real-world case studies and a brief capstone lab exercise.

Options for Course Customization

• For a tailored version focusing on Sales Cloud, Service Cloud, or custom objects, please reach out to us to arrange your specific requirements.

In this instructor-led, live training in Norway (online or onsite), participants will learn the architecture, design and operational features that make up Salesforce CPQ as they step through the set up, configuration and maintenance of a sample Salesforce CPQ installation.

This instructor-led, live training in Norway (online or onsite) targets web developers seeking to create real-time applications using Salesforce Development.

By the end of this training, participants will be able to:

• Construct real-time applications using the Apex programming language.
• Develop Apex test classes to improve code coverage in Salesforce.
• Create and utilize REST and SOAP web services using Apex.

This instructor-led, live training in Norway (online or onsite) is aimed at intermediate-level developers who wish to learn how to design, develop, and deploy responsive and dynamic email templates tailored for various Salesforce marketing campaigns.

By the end of this training, participants will be able to:

• Use HTML5 and CSS3 to design and develop responsive, accessible, and interactive email templates that are optimized for performance across various devices and email clients within the Salesforce ecosystem.
• Leverage Salesforce data to create personalized email experiences.
• Test, deploy, and analyze email campaigns within Salesforce, including the use of analytics to inform decisions and optimize future campaigns for better performance and higher engagement.

This instructor-led live training in Norway (online or onsite) is designed for marketing staff, sales staff, and customer service representatives who wish to learn how to set up, manage, and monitor Salesforce and its capabilities to better serve their customers.

By the end of this training, participants will be able to:

• Set up their Salesforce account to manage their profile, track activities, customize views and layout, and personalize settings.
• Use Salesforce features and tools to attract, attain, and service existing and potential customers.
• Create reports and dashboards to generate useful analytics and insights for the business.

Salesforce offers a robust cloud platform that supports the entire insurance lifecycle—ranging from quoting and sales to claims management and policy administration.

This instructor-led, live training (available online or onsite) targets intermediate-level professionals in the insurance and leasing sectors who aim to configure, extend, and optimize Salesforce to manage offerings, automate claims processes, and handle complete policy lifecycles.

Upon completion of this training, participants will be able to:

• Configure Salesforce for quoting and pricing insurance products.
• Manage post-sales activities, including claims, event registration, and payment automation.
• Model insurance products and administer policies throughout their full lifecycle.
• Adapt Salesforce to meet the regulatory and operational requirements of insurance and leasing.

Course Format

• Interactive lecture and discussion.
• Hands-on practice with Salesforce Insurance tools and configurations.
• Guided exercises focusing on product creation, claims workflows, and policy automation.

Course Customization Options

• To request customized training tailored to your specific insurance or leasing products, please contact us to arrange.

This instructor-led, live training in Norway (online or onsite) is tailored for administrators aiming to use Salesforce Lightning to develop web applications.

By the end of this training, participants will be able to:

• Construct responsive applications using Salesforce Lightning.
• Develop applications with minimal or no coding.
• Build a Lightning application from the ground up.

This instructor-led live training in Norway (online or onsite) is designed for intermediate-level marketing professionals aiming to master the skills necessary for effective digital marketing and customer engagement using Salesforce Marketing Cloud.

By the end of this session, participants will be able to:

• Comprehend the features, functionalities, and architecture of Salesforce Marketing Cloud.
• Master the creation, management, and optimization of email, social, mobile, and advertising campaigns via Marketing Cloud.
• Handle data within Marketing Cloud, build segmented audiences, and apply data for targeted marketing efforts.

This instructor-led live training in Norway (online or on-site) is designed for beginner to intermediate sales professionals who wish to use Salesforce to manage leads, opportunities, accounts, and customer interactions to increase deal closure rates and improve sales performance.

By the end of this training, participants will be able to:

• Navigate the Salesforce Sales Cloud interface confidently.
• Manage leads, contacts, accounts, and opportunities.
• Use Salesforce tools to streamline workflows and track performance.
• Leverage reports and dashboards to gain insights into the sales pipeline.