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Course Outline

Introduction to Generative AI and Prompt Engineering

  • Defining generative AI and distinguishing it from traditional automation
  • Understanding how prompt engineering influences the quality of AI outputs
  • A broad overview of the current landscape of text, image, audio, and video tools
  • Identifying where prompt engineering delivers tangible business value

Foundations of AI Models for Text and Image Generation

  • An accessible explanation of how large language models and diffusion models function
  • Distinguishing between training data, fine-tuning, and prompting
  • Examining the strengths and limitations of pre-trained models
  • Why model architecture impacts prompt formulation

Comparing the Leading AI Assistants

  • Microsoft Copilot: Strong integration with Microsoft 365 (Word, Excel, Outlook, Teams) and enterprise data grounding, though it may lag behind peers in creative range and reasoning depth
  • Google Gemini: Excels in native multimodality, Workspace integration, and real-time search grounding, but may face issues with consistency, regional availability, and handling complex instructions
  • ChatGPT: Offers a mature ecosystem, custom GPTs, image generation via DALL-E, and voice mode, yet has limitations in factual reliability without grounding and stricter premium feature limits
  • Claude: Standout performance in long-context handling, nuanced reasoning, and long-form writing, though limited in tool ecosystem breadth and image generation capabilities
  • Strategies for selecting the optimal tool based on specific tasks, audiences, or compliance needs
  • A comparative walkthrough applying the same prompt across all four assistants

Principles of Effective Prompt Design

  • Establishing clarity, specificity, and context as the core components of effective prompts
  • Structuring instructions, tone, format, and constraints
  • Identifying common beginner errors and learning how to spot them
  • The iterative process of transforming a weak prompt into a high-performing one

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Understanding the differences between these approaches and their ideal use cases
  • Interpreting model behavior to adjust examples effectively
  • Teaching models new tasks using a small number of well-selected samples
  • Hands-on exercises utilizing ChatGPT, Copilot, Gemini, and Claude

Advanced Prompt Engineering Techniques

  • Crafting conditional and context-aware prompts for nuanced results
  • Utilizing style transfer, persona prompting, and creative direction
  • Implementing chain-of-thought and step-by-step reasoning prompts
  • Minimizing hallucinations, ambiguity, and bias in AI responses

Few-Shot Fine-Tuning Without Code

  • Defining few-shot fine-tuning and contrasting it with full model training
  • Adapting models to niche tasks through example-driven prompts
  • Determining when to prompt-engineer versus when fine-tuning is a better investment
  • Assessing output quality and refining iteratively

Hyper-Realistic Text Generation

  • Generating text with precise control over tone, voice, and length
  • Producing long-form content, summaries, reports, and structured documents
  • Maintaining coherence across multi-step generation processes
  • Combining prompt patterns to achieve consistent, brand-aligned results

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage
  • Exploring customer support and chatbot use cases
  • Creating reusable prompt templates for teams without the need for retraining
  • Implementing quality control, escalation logic, and human-in-the-loop checkpoints

Image Generation and Manipulation

  • Comparing capabilities of DALL-E, Stable Diffusion, MidJourney, and Leonardo AI
  • Writing prompts that precisely control style, composition, lighting, and subject
  • Utilizing negative prompts, weighting, and iterative refinement
  • Performing image-to-image transformation and editing via prompts

Audio and Speech with AI

  • Generating natural-sounding speech from text prompts
  • Understanding voice cloning and synthesis at a conceptual level
  • Applications in training content, accessibility, and marketing

Video Content Creation with Generative AI

  • An overview of current text-to-video tools and their realistic capabilities
  • Scripting and storyboarding through prompt sequences
  • Integrating AI-generated text, images, audio, and video into unified assets
  • Editing and refining AI-created video output

Multimodal AI and Integrated Workflows

  • How multimodal models unify reasoning across text, image, audio, and video
  • Building end-to-end content pipelines without writing code
  • Real-world case studies from marketing, design, training, and advertising

Ethics, Responsible Use, and What Comes Next

  • Addressing bias, copyright, attribution, and content moderation
  • Privacy and data protection considerations when using generative platforms
  • Maintaining disclosure, transparency, and trust with end customers
  • Emerging tools, models, and trends to watch over the next 12 months

Requirements

Target Audience

This course is designed for marketing, communications, and creative professionals exploring AI-assisted content production. It also suits business operations and customer-facing teams aiming to streamline repetitive interactions via prompt-driven tools. Ideally suited for beginners with no prior AI or coding background seeking a structured, tool-centric introduction to generative AI.

 21 Hours

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