Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Understanding Data-Informed Decision-Making
- Core definitions and distinctions: data-informed versus data-driven.
- Examples of data-informed decisions in public administration.
- Common evidence sources within government contexts.
Accessing and Assessing Data
- Identifying relevant metrics, indicators, and reports.
- Evaluating data reliability and completeness.
- Understanding data provenance and limitations.
Asking the Right Questions
- Framing decisions and defining information needs.
- What to ask data teams, analysts, or dashboards.
- Clarifying objectives before analyzing data.
Interpreting Data Insights
- Reading tables, visualizations, and dashboards.
- Distinguishing correlation from causation.
- Identifying gaps, anomalies, and biases.
Applying Data to Real Decisions
- Using evidence to support or refine policy recommendations.
- Evaluating tradeoffs and risks with incomplete data.
- Documenting rationale in memos, briefs, or presentations.
Communicating and Defending Decisions
- Data storytelling for non-technical stakeholders.
- Ensuring transparency in recommendations.
- Addressing challenges or scrutiny with evidence.
Summary and Next Steps
Requirements
- General background in public policy, program delivery, or service management.
- Familiarity with government procedures or decision-making workflows.
- Confidence in interpreting charts, reports, or key performance indicators.
Target Audience
- Policy and program analysts.
- Public administrators and managers.
- Government decision-makers and strategic planners.
7 Hours
Testimonials (2)
Doing Exercise
Joe Pang - Lands Department, Hong Kong
Course - QGIS for Geographic Information System
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
