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 Duration 14 hours

Course Outline

Shifts in Dynamics When Decisions Become Model-Driven

  • Transition from rules and human judgment to scored options
  • Velocity and scale of automated actions
  • Emerging failure modes and accountability gaps

Decision Inventory and Risk Classification

  • Cataloging automated decisions
  • Assessing impact, reversibility, and affected parties
  • Defining risk tiers and corresponding control expectations
  • Assigning ownership for each decision class

Accountability and Human Oversight

  • Distinguishing between meaningful and nominal human review
  • Treating autonomy thresholds as governance decisions
  • Defining escalation routes and response times
  • Identifying the accountable owner and sign-off authority

Decision Records and Explainability

  • Components of a defensible decision record
  • Retention of confidence levels, options, and context
  • Traceability of models and versions
  • Communicating decision rationale to customers or regulators

Policy and Boundary Control

  • Managing approved option sets and change control
  • Governing thresholds and conducting periodic reviews
  • Defining prohibited decisions and hard stops
  • Implementing policy as code alongside model output

Regulatory Expectations

  • Obligations under the EU AI Act for decision systems
  • Sector-specific rules in finance, insurance, and healthcare
  • Data protection standards and rights regarding automated decisions
  • Requirements for documentation and conformity evidence

Vendor, Licence, and Provenance Risk

  • Comparing hosted decision APIs versus open weights
  • Understanding licence terms for derivative and embedded models
  • Managing supplier dependency and discontinuation risks
  • Ensuring weight integrity and version pinning

Bias, Fairness, and Outcome Monitoring

  • Analyzing outcome disparities across demographic groups
  • Examining proxy variables and option framing
  • Monitoring appeal and complaint signals
  • Conducting periodic fairness reviews

Incident Response for Erroneous Decisions

  • Identifying systematic decision errors
  • Implementing containment measures and suspending autonomy
  • Executing remediation and customer redress
  • Performing root cause analysis and updating controls

Assurance Review of the Decision Layer

  • Identifying evidence required by auditors
  • Testing accuracy and calibration claims
  • Sampling decisions and overrides
  • Reporting findings to the board

Requirements

  • Exposure to AI or automation initiatives within an enterprise context.
  • Working knowledge of risk, compliance, or audit processes.
  • No programming skills are required.

Target Audience

  • Risk, compliance, and model risk officers
  • Internal auditors responsible for reviewing automated decisions
  • AI governance and data protection leads
  • Product owners accountable for automated workflows
  • Architects responsible for integrating oversight into agent systems

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