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Duration 14 hours
Course Outline
Shifts in Dynamics When Decisions Become Model-Driven
- Transition from rules and human judgment to scored options
- Velocity and scale of automated actions
- Emerging failure modes and accountability gaps
Decision Inventory and Risk Classification
- Cataloging automated decisions
- Assessing impact, reversibility, and affected parties
- Defining risk tiers and corresponding control expectations
- Assigning ownership for each decision class
Accountability and Human Oversight
- Distinguishing between meaningful and nominal human review
- Treating autonomy thresholds as governance decisions
- Defining escalation routes and response times
- Identifying the accountable owner and sign-off authority
Decision Records and Explainability
- Components of a defensible decision record
- Retention of confidence levels, options, and context
- Traceability of models and versions
- Communicating decision rationale to customers or regulators
Policy and Boundary Control
- Managing approved option sets and change control
- Governing thresholds and conducting periodic reviews
- Defining prohibited decisions and hard stops
- Implementing policy as code alongside model output
Regulatory Expectations
- Obligations under the EU AI Act for decision systems
- Sector-specific rules in finance, insurance, and healthcare
- Data protection standards and rights regarding automated decisions
- Requirements for documentation and conformity evidence
Vendor, Licence, and Provenance Risk
- Comparing hosted decision APIs versus open weights
- Understanding licence terms for derivative and embedded models
- Managing supplier dependency and discontinuation risks
- Ensuring weight integrity and version pinning
Bias, Fairness, and Outcome Monitoring
- Analyzing outcome disparities across demographic groups
- Examining proxy variables and option framing
- Monitoring appeal and complaint signals
- Conducting periodic fairness reviews
Incident Response for Erroneous Decisions
- Identifying systematic decision errors
- Implementing containment measures and suspending autonomy
- Executing remediation and customer redress
- Performing root cause analysis and updating controls
Assurance Review of the Decision Layer
- Identifying evidence required by auditors
- Testing accuracy and calibration claims
- Sampling decisions and overrides
- Reporting findings to the board
Requirements
- Exposure to AI or automation initiatives within an enterprise context.
- Working knowledge of risk, compliance, or audit processes.
- No programming skills are required.
Target Audience
- Risk, compliance, and model risk officers
- Internal auditors responsible for reviewing automated decisions
- AI governance and data protection leads
- Product owners accountable for automated workflows
- Architects responsible for integrating oversight into agent systems