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Duration 14 hours
Course Outline
Introduction to AI in HR
- Overview of AI capabilities relevant to HR, including LLMs, automation, and analytics
- Common HR use cases and areas of impact
- Evaluating readiness and defining the scope for AI pilots
Responsible AI, Privacy, and Compliance in HR
- Foundations of data privacy and the handling of personal data in HR contexts
- Addressing bias, fairness, and legal implications in recruitment and performance evaluation
- Governance, approval processes, and documentation requirements for HR AI projects
Practical Prompting and Generative Workflows for HR
- Creating prompts for job descriptions, candidate screening summaries, and offer letters
- Utilizing templates and prompt patterns for HR communications and policy drafting
- Iterating on prompts, validating outputs, and implementing human-in-the-loop checks
Automation and Process Design
- Designing end-to-end workflows that integrate LLMs, spreadsheets, and HRIS systems
- Automating repetitive tasks such as interview scheduling, FAQ responses, and onboarding checklists
- Overview of integration patterns using APIs and low-code tools
People Analytics and AI-Driven Decision Support
- Leveraging AI for workforce analytics, including attrition prediction, skills gap analysis, and learning recommendations
- Interpreting model outputs and communicating insights to stakeholders
- Defining KPIs and measuring ROI for AI initiatives within HR
Change Management and Implementation Roadmap
- Building cross-functional teams and developing stakeholder engagement strategies
- Planning pilots, defining rollout phases, and training HR teams
- Operational considerations including monitoring, maintenance, and continuous improvement
Hands-on Workshop: Designing an AI-Enabled HR Use Case
- Group activity: Identify a target problem, design a solution, and develop prompts/workflows
- Presentations and peer reviews incorporating ethical and operational feedback
- Outlining next steps and providing templates for pilot implementation
Summary and Next Steps
Requirements
- Fundamental knowledge of HR processes and terminology
- Proficiency in using spreadsheets and web-based applications
- An interest in the practical and ethically conscious application of AI within HR
Audience
- HR managers and HR business partners
- Talent acquisition and people operations specialists
- HR analysts and people analytics practitioners